Deepak S Email & Phone Number

• An experienced Agile Business Analyst with 8 years of experience in financial services with domain knowledge of Digital (Online Banking and Mobile App), Payments, Regulatory (AML), Retail and Insurance• Extensive experience within Digital: Both Mobile and Online Banking, Digital Accounts Open and CRM (Contact center) related projects. • Proficient in writing SQL queries in MS-Excel. Well versed with working on confluence and creating JIRAs.• Skilled in facilitating Agile Scrum ceremonies viz. Sprint Planning, Daily Scrum, Sprint Demo, Sprint Review and Sprint Retrospective meetings.• Proved proficiency in creation of various Agile Scrum deliverables like Epic(s) and Personas, prioritized Product Backlog, User Stories, Acceptance Criteria using Behavior Driven Development approach (BDD), Estimate Sprints, Sprint Backlog, managing Scrum Board, lesson learned documents.• Proficient in using various elicitation techniques such as Interviews, Job Shadowing, Requirement Workshops, Brainstorming sessions with cross-functional multi-stakeholder groups, Joint Application Design (JAD) discussions • Extensive experience and knowledge of requirements gathering, requirement elicitation, documenting business and functional requirements (BRD), solution requirements (SRD), Business Process Modeling and writing Test Cases, Validating Test Cases and User Acceptance Testing (UAT), Use Case diagram, specification documents, User Interface Documents (UID), Process Mapping, Process Flow Diagrams, Gap Analysis, Change Request document and Data Migration.• Demonstrated skills in Client Interaction, Cross Functional Stakeholders discussion, and facilitating meetings.• Manage, prioritize, and fulfill Stakeholders' expectations and maintain strong and ongoing relationships with business stakeholders, subject matter experts and business leads. • Documented extensively UML modeling, drawing Sequence Diagrams and Use Case Diagrams using tools such as Microsoft Visio.• Having excellent documentation, communication skills (Verbal and Written), problem-solving skills with the ability to lead and multi-task, learn latest technology and adapt. Work independently with minimal supervision.• Extremely motivated team player with analytical thinking, organizational and technical skills, and unique ability to adapt quickly to challenges and changing environments.• Analyzed multifaceted business problems and provided choices and suggestions using negotiation, facilitation, and consensus-building skills.