Deepak S. Email & Phone Number

New Delhi, Dl, In

New Delhi, Delhi, India

Handling Global RFP and Key Account Management for The Leela Palace New Delhi

New Delhi Area, India

Gurgaon, Haryana, India

Gurgaon, India

 Responsible for Corporate and MICE of both hotels (The Oberoi Gurgaon and Trident Gurgaon) Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales and marketing strategies. Meeting Senior Management / Executives as a part of business development exercise. Entertaining clients to build relationships. Managing MICE tracker and Market Intelligence trackers of both the hotel. Meeting prospective clients, generating new leads, negotiating rates and closing sales deals with the client by generating maximum revenue for the hotel and providing value.

Gurgaon, India

  Identifying and Targeting new clients. Implementing sales promotional activities as a part of market development and brand building exercise. Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales and marketing strategies. Meeting Senior Management / Executives as a part of business development exercise. Entertaining clients to build relationships. Interacting with In-house guests to gain better understanding of the business. Targeting new RFP Accounts by identifying the Procurement/Travel Managers and soliciting RFP’s.Responsibilities in Key Account Management: Initiating and developing relationships with key decision makers including CEO’s in target organizations for business development. Identifying prospective clients and travelers, generating business from the existing clients, thereby achieving business targets. Evolving Market segmentation and penetration strategies to achieve targets. Continuous monitoring of productivity and detailed analysis of the same. Analyzing Hotelligence Reports regularly and targeting key agencies for increasing business.

Gurgaon , India

Responsibilities Interacting & dealing with Corporate Clients. Handling Banquet booking calls for organizing the events as International & National conferences, Exhibitions, Press conference, Dr. conference, Product launches and Residential conferences.  Handling Rooms reservations for the hotel.  To handle the basic requirement with regards to the finalization of the events as Offer Letters, Contract Letters & Corporate Letters etc. Maintained a proactive and harmonious relationship between the Food & Beverage and other hotel divisions and departments by ensuring effective and timely communication between all the areas of responsibility. Managed the need / requirements of high revenue accounts through extensive follow – ups. To coordinate with Rooms & Banquets pricing as Themes, Liquors, Audio Visuals and Banquet Lunch & Banquet Dinner rates. Providing information about the hotel facilities to the client and coordinate with FAM groups for both Indians & Foreigners. Providing Room & F&B rates to the clients. Follow-ups & Co-ordinate with clients and internal unit.

New Delhi

 Responsible for planning in the department for the upcoming events indoor and outdoor catering. Conduct daily briefing of the staff and conduct the following ( menu discussion, guest feedback discussion) Responsible for inventory and requisition as per the event schedule. Implement systems and procedure to achieve higher guest satisfaction. Facilitate learning and development for all the team member of the outlet. Monitor daily no. of covers and average check of the outlet. To manage staff performance, identify their training needs and address their grievances and counselling issues.

New Delhi

 Continuously improve and innovate upon product and service to retain the regular guests and achieve a larger market share. Implement systems and procedure to achieve higher guest satisfaction. To ensure smooth day-to-day functioning of the outlet. To ensure all the operational standards for the equipments and processes provided as valet and butler services to many distinguished guests of the hotel. Successfully handled in room parties.

Education record

Education record