Deepak S. Email & Phone Number

Pune, Maharashtra, India

Pune

Delhi

Managing dealers of North from After Sales Service perspective

Greater Noida, Uttar Pradesh, India

 Provide Technical Support to dealers for resolution of critical customer concerns. Impart On Job Trainings in order to minimize Repeat Repairs Publish Technical Newsletters based on field visits to minimize Repeat Repairs Recall Activity – Management Reporting, Planning & announcement. Analyze Warranty Data & cross verify dealer diagnosis in order to assist in reduction of Warranty Claim ratio. Conduct Warranty Audits at dealerships in order to improve the process… Show more  Provide Technical Support to dealers for resolution of critical customer concerns. Impart On Job Trainings in order to minimize Repeat Repairs Publish Technical Newsletters based on field visits to minimize Repeat Repairs Recall Activity – Management Reporting, Planning & announcement. Analyze Warranty Data & cross verify dealer diagnosis in order to assist in reduction of Warranty Claim ratio. Conduct Warranty Audits at dealerships in order to improve the process adherence. Provide information to R&D for improvisations required in New Models based on current market situation Analyze Market Situation & take up with manufacturing for permanent counter measures. Show less

 Looked after dealers of Rajasthan, Odisha , Jharkhand, Bihar & North Eastern. Managed distributor operations of Honda in Bangladesh giving them support in Service Operations. Lead a team of Four Area Managers with 27 dealerships/workshops.

 Started by handling dealers of Rajasthan & Uttar Pradesh. Since April’10 to March’14, handled dealers of Delhi / NCR.  Successfully handled largest dealers of Honda Cars India Ltd for 4 years in continuity.

Master Of Business Administration - Mba, Marketing

B.Tech; Hons, Mechanical Engineering