Results-driven Business Intelligence Operations and Stakeholder Management Specialist with a proven track record of optimising vendor performance and driving operational efficiency. Successfully managed 20+ vendor relationships, improving quality, timelines, and processes. Led strategic initiatives, including the company's website development. Enhanced operational efficiency through process improvements and outsourcing. Cultivated strong partnerships with stakeholders, vendors, and clients. Skilled in vendor selection, onboarding, performance management, risk mitigation, and stakeholder management. Committed to continuous improvement and operational excellence.

Data-driven Business Intelligence Strategist specialising in vendor optimisation and strategic planning. Successfully implemented predictive AI models to transform vendor strategy and improve operational efficiency across APAC markets. Leveraged data analytics to drive sales growth, enhance resource allocation, and optimise performance metrics with several key-projects such as Vendor Process Improvement, Call Quality Optimisation, Global Vendor Perofrmance Metrics

Call to Action driven Business Intelligence Analyst with a focus on optimizing IT operations and improving efficiency. Successfully implemented demand-based capacity planning to enhance resource utilization and prevent bottlenecks. Leveraged ITIL framework and data analytics to optimize supply chain, detect fraud, and improve customer satisfaction. Demonstrated ability to drive cost savings and enhance operational performance through data-driven insights with key projects such Capacity Management, Proactive Incident Management

Results-driven Digital Analytics professional with a focus on driving customer satisfaction and revenue growth. Successfully implemented initiatives to improve Net Promoter Score, optimize marketing campaigns, and increase sales through targeted remarketing efforts. Played a key role in executing large-scale events and tracking performance metrics. Contributed to the development of innovative analytics methodologies and tools with key projects names as Partner NPS, AD Sales Analytics, Product Inventory Analytics, Research, Analytics & Growth across Product, Customers and Partners, and Product Development and Design.

Results-driven Market Research Analyst with a focus on delivering actionable insights. Successfully conducted primary and secondary market research to support organizational objectives. Leveraged data analytics to optimize keyword strategies, analyze competitive landscapes, and improve project efficiency. Demonstrated strong leadership and mentorship skills by volunteering to train and support team members with Projects: Data Analysis for National Purchase Diary (NPD) for fashion and apparel Industry, Project Research Sciences for Data Cleansing, Data Manipulation and Insights Generation for Business Intelligence Team