Highly skilled Ecommerce Specialist and Graphics Designer with 7 years of experience in managing online businesses and creating visually appealing designs.Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile!I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry.✅ Leadership, Training, and Management- Quality Assurance- Product Training- Process Docs Creation- Team Management- Coaching✅Customer Support for E-commerce stores- Email (Zendesk, Gorgias, Reamaze)- Chat (Talkto Live Chat)- Social Media Management & Moderation- Order Fulfillment (Shopify, Alaiko, Backerkit)✅Admin Work- Data Entry- G-suite (Google Docs, Google Sheet, etc.)- Microsoft Office (Word, Excel/ CSV files, Outlook, etc.)- Collecting emails and contact information- LinkedIn Research- Internet Research- File Conversion (PDF to Excel/Word)