Deepak Shetty Email & Phone Number

My role is to build relationship with key clients and associates to achieve a sustainable network of potential clientsMy responsibilities include getting new clients onboard and consequently increase revenue for the organization My current role requires me to act as an interface between internal and external customers

• My responsibilities include
• Responsible for managing portfolio of key accounts, and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong sales pipeline through effective relationship building.
• Responsible for sales and marketing of world class alcoholic brands such as Diageo, Inbev, Jose cuervo, Jagermeister, and sab miller ( Foster, Peroni, Pilsner and miller )
• Focusing on growing and developing existing clients, together with generating new business.
• Write business plans for all current and potential customers.
• Act as key interface between the customer and marketing as well as accounts.

• My responsibilities include
• Effective inventory control
• The management of all logistics matters with reference to both import & export
• Acting as an interface between the client and the 3PL
• Part of the research team for implementing ERP solution as per the business model.
• Performed regular stock checks to identifying slow moving and damaged SKUs

• My responsibilities include
• Customer order fulfilment
• Providing inbound support for all product related queries
• Effectively communicating with all departments to improve quality of service to the external customers.
• Providing feedback in monthly meetings to address areas of opportunities in customer service.

• My responsibilities include
• Providing quality technical support for desktops, imaging devices such as printers, PDA's, notebooks etc.
• Providing training to junior technical support engineers in order to provide efficient solutions to customers.
• Achieved 100 % CSAT reviews for one full quarter, which was result of proactive problem solving.
• Training five new trainees and making them proficient in process and product.

• My responsibilities include
• Sales of banking solutions to US bound customers.
• Up selling of banking solutions to existing clients.
• Thorough after sales verification of customers.
• Promoting mortgage concepts and creating customer awareness about the same.
• Contacting prospective clients for sale of credit cards.

Bachelor’S Degree, Electrical, Electronics And Communications Engineering

High School, Computer Science