Deepak Shetty Email & Phone Number

My role is to build relationship with key clients and associates to achieve a sustainable network of potential clientsMy responsibilities include getting new clients onboard and consequently increase revenue for the organization My current role requires me to act as an interface between internal and external customers

My responsibilities include • Responsible for managing portfolio of key accounts, and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.• Responsible for sales and marketing of world class alcoholic brands such as Diageo, Inbev, Jose cuervo, Jagermeister, and sab miller ( Foster, Peroni, Pilsner and miller ) • Focusing on growing and developing existing clients, together with generating new business.• Write business plans for all current and potential customers.• Act as key interface between the customer and marketing as well as accounts.• Achieving monthly and yearly sales targets.• Providing clients with excellent service and support.• Feeding back all suggestions for improvement and market research to senior staff.• Ensuring Senior management are aware of all competitive activities within accounts and preventing attrition.• Identifying short and long term growth opportunities within existing and new clients.• Responsible for pre-planning and gathering customer data for presenting business proposals to prospective clients.• Maintaining tight budget control over expenditure.• Forecasting and tracking key account metrics.• Keeping up to date with market trend and competitor activity.• Closely liaising with marketing team about monthly marketing plans and their effectiveness.• Conducting regular business reviews with key customers and suppliers.• Liaising with senior executives to come to decisions.• Making weekly sales strategies and regularly meeting a set number of customers every week.• Negotiating contracts and prices in accordance with the overall sales strategy.

My responsibilities include • Effective inventory control• The management of all logistics matters with reference to both import & export • Acting as an interface between the client and the 3PL• Part of the research team for implementing ERP solution as per the business model.• Performed regular stock checks to identifying slow moving and damaged SKUs• Managed semi-annual inventory checks to identify product variance and minimize the same.• Provided feedback to 3PL regarding the enhancement of service metrics.• Ensure the safe receipt, storage, retrieval and timely dispatch of goods • Identify all areas of improvement and maximize productivity • Prepare and manage the logistics system to optimize time management. • To manage and implement smooth warehouse operations incoming and outgoing system through computerized administration and retrieval systems (ERP system).

My responsibilities include • Customer order fulfilment• Providing inbound support for all product related queries • Effectively communicating with all departments to improve quality of service to the external customers.• Providing feedback in monthly meetings to address areas of opportunities in customer service.

My responsibilities include • Providing quality technical support for desktops, imaging devices such as printers, PDA's, notebooks etc.• Providing training to junior technical support engineers in order to provide efficient solutions to customers.• Achieved 100 % CSAT reviews for one full quarter, which was result of proactive problem solving.• Training five new trainees and making them proficient in process and product.

My responsibilities include • Sales of banking solutions to US bound customers.• Up selling of banking solutions to existing clients. • Thorough after sales verification of customers.• Promoting mortgage concepts and creating customer awareness about the same.• Contacting prospective clients for sale of credit cards.

Bachelor’S Degree, Electrical, Electronics And Communications Engineering

High School, Computer Science