Current RoleDemand generation• Acting as SPOC from technology /solution perspective for assigned set of clients.• Conducting executive / solution workshops across the LOBsSolution architecture and Prepare solution deliverables with SOW.• Engage & understand clients business challenges and translate them into IT solution and articulate them into NTT solution value proposition.• Position & sell NTT capabilities and ROIPre-Sales activities.• Preparing presentation for clients• Preparing Design / BOM / SOW• Lead client engagements & internal processes for complex projects• Complete Presales activity, which includes requirements gathering, solution presentation, solution architecture, proposal and Bill of Material preparation• Competition analysis, demonstrating the technology and products if required, preparing the scope of work, and interacting with project teams providing guidance and technical inputs.• Attend sales calls and deliver high quality, technical expertise in the pre-sales process to help close sales opportunities with the client.• Identify and analyze potential opportunities• To define scope and lead Statement of Work (SOW) development, estimates and pricing for client proposals.• To focus on large opportunities with target prospects.• Builds high quality solutions that meet client requirements and can be delivered profitably. • Enumerate and articulate TCO and ROI supporting investments in vertical solutions for clients.• Participate in formal Internal and vendor account planning workshops.• Engaging with clients facilitating workshops to jointly develop understanding of their environment. Synthesizes findings, draws and presents conclusions.• Develops, monitors client relationships and status of ongoing engagements and projects.• Actively participating in industry groups and forums.• Lead Assessments, Proof of Concepts and Pilot ImplementationsProject Kick Off.• Attend project kick off and ensure smooth handover

Working as Layer3 Engineer for Cisco Unified Communication products.Below are the products I support & implement frequently.Cisco Call Manager (current and past versions)Cisco Call Manager Express/Unity Express is requiredCisco IVR Cisco UCCXH323 / SIP / MGCPRelated Telephony Hardware & SoftwarePreferred TechnologyIP Video/ TelePresence

• Worked with Networking teams to identify business and technical requirements for unified communications.• Developed unified communication strategies and architectures.• Performed network readiness and current state telephony assessments.• Developed unified communications designs based on the latest Cisco advanced technologies.• Implemented & support unified communications solutions for clients based on industry best practices.• Provide knowledge transfer and detailed design/operational documentation to clients.• Provide quality assurance documentation review and peer review on projects.

Had the full responsibility of handling multiple client’s network infrastructure contains, Cisco CallManger,UnityExpress,Unity,Unity Connection,Routers, Core switches and Access switches. Provide technical support, from a hands-on position, for all configurations, installations, problem isolation and problem resolution, on all LAN/WAN/Security& IPT network equipment including Implement and Troubleshooting of LAN equipments.