After 17+yrs of work experience I learnt a lot mainly as a Effective communicator with ability to present complex information to diverse group and individuals.• Customer oriented professional with a reputation for service, satisfaction and results.• Ability to communicate effectively and express Ones View Point Clearly.• Good Networking Skills-Ability to Start Relationships And Build Rapport.• Ability to understand and Sell a variety Of Products.• Good Follow-up Skills and Ability To Organize Own Time Effectively And Structure Own Activities.• Ability To Train and Motivate Team. • Good Time Management and Interpersonal Skills.• Self starter & self motivated.Specialties:Expertise in improving productivity, Guest satisfaction, managing a team of mixed culture, Cost control, Budgeting, Team motivation, Roster management to yield maximum productivity.To maintain calm & positive outlook for the staff, and get ready to overcome their fear of change in their positions, salary structure or hiring. Answering to all questions aroused by guests and staff, related to brand change in a very empathetic & optimistic way.Motivating all staff members, build on their weakness and enhance strength.Planning, forecasting & driving the marketing tools available at hand to maximize the revenue.Formulate & design the signature treatment & products to maintain & up sell the brand.Reviewing & interpreting the guest feedback to attune the business strategies as per the policies of the organization to meet the guest expectations & demand.To develop & implement new strategies in the pitfalls of the business.Motivating the staff by serving as a role model to the staff.Conduct regular training programs to build up a team of enthusiastic & well trained professionals.