--> Customer complaint handling: Closing the complaints within agreed time frame. Identification of root causes & implementing effective action plans--> Working on Manufacturing Efficiency for reduction of the Formulation cost with the help of process team and Technology function--> Improving skill matrix of Team members and officers to have a better flexibility in all the sections (RM, PM & FG)--> Opportunity to commission first of its kind 'In plant tinting system' at the water paint packing section ensuring Defect free packing process and hygiene of the system & product wrt to Microbial growth--> Building a culture of safety in department by involving all employees in activities like risk assessment, risk reduction, incident awareness, incident analysis, Proactive Reporting (Unsafe act, unsafe condition, near miss), SUSA Reporting (Safe/Unsafe act)--> Developing Smart Test to reduce NVA of testing and help plant to achieve installed capacity--> Standing for each other success: Participating other stakeholders PIP/Blitz (Improvement Projects) on behalf of Quality Department for successful closure of projects--> Focus on people processes to increase responsiveness to grievance-closure, employee initiated suggestions, job specific trainings and work team escalations--> Quality Rating Index Improvement of intermediate and paint batches which directly impacts on Product Quality, RM addition accuracy, Yield variance, Cost & Delivery--> Merging of Quality with Manufacturing Excellence for Compliance of Quality Standards--> Working to make Khandala plant a knowledge hub where each and every employee would be aware about Products, Role of RMs & Plant terminologies--> Improving product quality standards by focusing on poke-yoke and better detection mechanisms--> Changeover time reduction in pkg lines with the help of Manufacturing Excellence

--> Experienced to work in plant commissioning phase, Developed Smart test methods as a part of innovation to reduce the NVAs and achieve minimum FG Approval time which helped to achieve plant installed capacity --> Reduction in consumption of virgin paper under sustainability through launching Digital Khandala Campaign --> Awarded as Best ECA (Essential Competency Acquisition) Project on Reduction in tinting stroke in Solvent base paint 1st position out of 50 different-2 project from across the plants of company--> Assuring Quality of Finish Goods in Process and Packing with the team strength of 23 on-role employees