BUSINESS DEVELOPMENT • Developing periodic business plans & strategies at Regional level for Individual/Team, in coordination with macro plans of organization• Cross-selling bank products vis-à-vis insurance, mutual funds and asset productsCustomer Relationship Management• Building and maintaining healthy business relations with key customers, enhancing customer satisfaction matrices by achieving delivery & service quality norms• Assessing customer feedback, evaluating… Show more BUSINESS DEVELOPMENT • Developing periodic business plans & strategies at Regional level for Individual/Team, in coordination with macro plans of organization• Cross-selling bank products vis-à-vis insurance, mutual funds and asset productsCustomer Relationship Management• Building and maintaining healthy business relations with key customers, enhancing customer satisfaction matrices by achieving delivery & service quality norms• Assessing customer feedback, evaluating improvements areas & providing critical feedback on improvementsTeam Management• Ensuring that Team members are motivated monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed• Educating sales team with presentations of strategies, products and regular meetings. Banking Operations• Overseeing banking operations entailing administration, audit and compliance functions ensuring conformity with the bank's rules and regulations and those of the financial system regulators• Complaint redressal/resolutions within the TAT Show less

Branchhead for Axis Bank Ltd. Janakpuri D Block Branch since April 2017 till date. Was responsible for branch day to day operations , New acquisition CASA , Third Party Products like LI,GI, MF, Retail assets , SME and other miscellaneous day to day jobs.

As a Circle Salary Head , I was responsible for leading a Salary Team of 450 includes 35 Circle Salary Managers & 400+ Business Development Executives, Primary job is to take care a Salary Portfolio of 4500 Crores & acquisition of new to bank salary accounts, in a span of this 1.5 years the salary portfolio grown from 4500 crores to 5400 crores, with new business onboarding growth of 33% yoy. Salary has emerged one of the strongest segments for Delhi Circle with highest balance retention in fy… Show more As a Circle Salary Head , I was responsible for leading a Salary Team of 450 includes 35 Circle Salary Managers & 400+ Business Development Executives, Primary job is to take care a Salary Portfolio of 4500 Crores & acquisition of new to bank salary accounts, in a span of this 1.5 years the salary portfolio grown from 4500 crores to 5400 crores, with new business onboarding growth of 33% yoy. Salary has emerged one of the strongest segments for Delhi Circle with highest balance retention in fy 2016-2017. Show less

Circle Sales Head is one of the strongest profiles I have handled, I have lead Branch Sales Team of 180+ branches of Delhi NCR Circle for consecutive 5 years. The total team size was 1500+ ( 1350 BDE + 150 BSMs ). A total of 43 Branch Sales Managers has been elevated as Branchheads during this tenure. The sales team was responsible for new to bank CASA acquisitions, third party products like LI, GI, MF etc & retails assets products. This team is known as acquisition engine for the bank.