As an Operations Lead in Zomato's food delivery division, I specialize in overseeing logistics operations, with a primary focus on managing and optimizing the fleet. My role involves coordinating the seamless movement of delivery resources to ensure efficient and timely food deliveries. Through strategic planning and execution, I contribute to enhancing the overall operational efficiency and customer satisfaction within the dynamic realm of Zomato's food delivery services.

I am responsible for monitoring the quality of the moderators for approving and removing comment, post and videos as per community guidelines. We highly control violating content whichaffects our community. It helps to gain brand image and we remove unnecessary or explicit content from the video.

worked on FTE project for US and Canada client Avetta Global (PICS The Contactor Choice)● Collaborated to discuss problem solving queries, information or updates directly to the client ● Managing and Auditing Insure Guard of client and managing the data of N no. of contractors for theAvetta● Safety screening of contractor for the Avetta Global clients and Dashboard designing to keep the record● working for 150+ foreign companies 60K+ contractors associated with Avetta● Data Consolidation-Extracting, preparation and merging the raw data sets into a single usable dataset like validation,Clearance letter, accord form, endorsements etc

Worked with room on call good knowledge of hospitality inbound, outbound, backed, content, mailing work data collection, entries.