• Greet guests as they arrive and provide them with information needed. • Assist in the registration procedures. • Provide information regarding the hotel’s services and policies. • Assist in overseeing front desk operators. • Train personnel in customer services as and when required.• Manage & maintain courtesy calls • Provide resolutions to conflicts and guests problems.• Teamwork-Relations with Co-workers and Management.• Oversee and supervise all duties performed by all Front Office employees.• Proper handling of special requests, VIP'S and Guest requirements.• Assist with any scheduled shift problems on the night audit shifts..In absence of GRE takes care of VIP guest..In absence of GRE takes care of arrival and departure of VIP guest..In absence of FOM takes care of front office operation..In busy day assist front office department..Making duty roaster and schedule for front office department..Make sure lobby and public area neat and clean.

• Taking check in and check out, c-forms entries.• Feeding all the detailed informations of the guest in the registration card as well as in the system.• Solving guest queries and problems.• Handling reservations through phone/mail/fax etc.• Taking care of the billing for the guest.• To take initiatives for the transportation of the guest.• Telephone operating.• Cash handing and foreign currency exchange.• Updating guest history, guest preference, likes and dislikes.• To create a fine guest relation and to make guest comfortable by putting all my best efforts.• To maintain the fine standards of the hotel.

• Taking check in and check out, c-forms entries.• Feeding all the detailed informations of the guest in the registration card as well as in the system.• Solving guest queries and problems.• Handling reservations through phone/mail/fax etc.• Taking care of the billing for the guest.• To take initiatives for the transportation of the guest.• Telephone operating.• Cash handing and foreign currency exchange.• Updating guest history, guest preference, likes and dislikes.• To create a fine guest relation and to make guest comfortable by putting all my best efforts.• To maintain the fine standards of the hotel.

• Taking check in and check out, c-forms entries.• Feeding all the detailed informations of the guest in the registration card as well as in the system.• Solving guest queries and problems.• Handling reservations through phone/mail/fax etc.• Taking care of the billing for the guest.• To take initiatives for the transportation of the guest.• Telephone operating.• Cash handing and foreign currency exchange.• Updating guest history, guest preference, likes and dislikes.• To create a fine guest relation and to make guest comfortable by putting all my best efforts.• To maintain the fine standards of the hotel.

• Taking check in and check out, c-forms entries.• Feeding all the detailed informations of the guest in the registration card as well as in the system.• Solving guest queries and problems.• Handling reservations through phone/mail/fax etc.• Taking care of the billing for the guest.• To take initiatives for the transportation of the guest.• Telephone operating.• Cash handing and foreign currency exchange.• Updating guest history, guest preference, likes and dislikes.• To create a fine guest relation and to make guest comfortable by putting all my best efforts.• To maintain the fine standards of the hotel.