As a Senior Field Service Engineer at Kärcher Middle East for over nine years, I have been providing technical training for various Karcher Professional equipment, including ultra high pressure systems, road sweepers, scrubber driers, vacuums, and car wash systems. I have also been following service bulletins for modification and repair procedures, and maintaining comprehensive records of work carried out, as well as completing relevant reports on-site.I have developed excellent customer liaison skills, working closely with clients and schedulers to ensure efficient and effective service delivery. My expertise extends to promoting and selling maintenance contracts and Karcher accessories to clients, showcasing my ability to add value to the customer relationship. Additionally, I have skills and experience in technical training, product demonstration. commissioning, troubleshooting, maintenance, and automated conveyor systems, as well as SAP products, plant maintenance, and plant operations. I have also taken on a leadership role as the manager of plant operations, maintenance, and projects for an automated conveyor plant, materials handling systems, packaging systems, lifting equipment, forklifts, HVAC, and loading bays. My mission is to deliver high-quality service and solutions that meet the needs and expectations of my clients, as well as the standards and goals of my company.