Deepak Ugale Email & Phone Number

Job Responsibility:- Accountable for maximizing roaming revenues for the western regional states of Aircel INDIA- Drive roaming revenues to meet budget- Track and drive better management for roaming costs against plan- Produce roaming business strategy and yearly roadmap.- Lead the growth in number of roamers (voice and data) creating relevant plans- Manage all roaming tariffs, voice and date, and services per customer’s expectation- Coordinate the planning and… Show more Job Responsibility:- Accountable for maximizing roaming revenues for the western regional states of Aircel INDIA- Drive roaming revenues to meet budget- Track and drive better management for roaming costs against plan- Produce roaming business strategy and yearly roadmap.- Lead the growth in number of roamers (voice and data) creating relevant plans- Manage all roaming tariffs, voice and date, and services per customer’s expectation- Coordinate the planning and on-going day-to-day activities with other department managers such as Network, IT, Finance and Legal- Handle all roaming segments growth and strive to unprecedented experience for outbound - roamers as well as inbound roamers- Responsible for KPI’s for inbound roamers, outbound roamers (post and pre)- In charge of clear and relevant roaming communication- Growing the roaming coverage footprints- Managing wholesale agreements- Launching new services and ensuring the performance is aligned to the corporate strategy.- Keep track and periodically monitor the roaming partners’ inventory of SIM cards- Managing and supervising the IREG & TADIG testing process- Continuously monitors the QoS for inbound & outbound roaming through manual or automated- tools and provide input on rectification and enhancement actions- Develop Fraud contingency plans, in coordination with Revenue Assurance, and ensure they are put into place and regularly reviewed/updated to mitigate risks/issues- Manage customer experience of roamers and drive proper complaint handling with all touch points.- Accountable for the quality, accuracy, timeliness and effectiveness of the comprehensive monthly reports about roaming statistics- Management and Supervision of new roaming services and projects- Lead, manage and develop staff within the section Show less

Job Responsibility: Wholesale and Retail pricing, Alliances, Optimal Routing- Relevant person for Inter-Working and Roaming commercial aspects, Regional group projects, Preferred roaming, Wholesale Inter-Operator tariffs (IOT) Negotiation and Maintain the wholesale and retail pricing of the roaming business, - Develop new International Roaming tariff plans as required.- Manage and Monitor optimal routing, roaming steering performance, Roaming traffic trend  Roaming… Show more Job Responsibility: Wholesale and Retail pricing, Alliances, Optimal Routing- Relevant person for Inter-Working and Roaming commercial aspects, Regional group projects, Preferred roaming, Wholesale Inter-Operator tariffs (IOT) Negotiation and Maintain the wholesale and retail pricing of the roaming business, - Develop new International Roaming tariff plans as required.- Manage and Monitor optimal routing, roaming steering performance, Roaming traffic trend  Roaming Business Development- Develop new business plans for Regional partnership in products and Services (including Regional Groups, Alliances, etc…)- Developing new products and services to increase roaming margin. - Maintain existing products by continuously monitoring the uptake of Roaming, and follow up with cross functioning departments, roaming counterparts, and vendors to work out changes and further requirements. Competitive Analysis- Competitor analysis in marketing and strategic management - Assessment of the strengths and weaknesses of current and potential competitors. To identify opportunities and threats. Roaming Operations- Inter-Working & Roaming Development and ManagementRolling out a range of 2G/3G Roaming Products and Services which includes Voice, SMS, Data, Prepaid Roaming, MMS Inter-Working, SMS IW and Video Telephony. Roaming gateway products etc.- Establish and maintain Roaming agreements. Maximize Roaming revenue. - Facilitate and business with partners to diversify sources of income and create added value for roaming users. - Manage roaming WSMS/ Bon voyage tool, segmented messaging.- Revenue and Usage tracking and Monitoring for top revenue contributing operators.- Marketing communication and broadcast for new products and services launched. Reporting- Complete roaming budgeting and revenue forecasting, long term forecast.- Develop and maintain competitive / benchmarking reports Initiate special projects that may be assigned Show less

 Managing international inbound and outbound roaming product portfolio Developing roadmap prioritizing new agreements opening based on revenue impact Negotiating new reduced IOT’s through strategic partnerships Introducing and negotiating group discount agreements and launching.  Developing strategies to enhance roaming product: GPRS, Preferred, etc Deep analysis of usage, customer and revenue data and trends Developing strategies and tactics to meet revenue… Show more  Managing international inbound and outbound roaming product portfolio Developing roadmap prioritizing new agreements opening based on revenue impact Negotiating new reduced IOT’s through strategic partnerships Introducing and negotiating group discount agreements and launching.  Developing strategies to enhance roaming product: GPRS, Preferred, etc Deep analysis of usage, customer and revenue data and trends Developing strategies and tactics to meet revenue targets Developing pricing and promotion initiatives for international roaming retail rates Building bridges for Roaming for new revenue opportunities Managing international SMS portfolio Monitoring inbound and outbound call quality roaming Monitoring business performance against budget based on relevant KPI (Key Performance Indicators) Working cross functionally within the organization to implement and manage these programs, e.g. Marcoms, Customer Care, Products, Sales, IT, Network Planning & Operations, Legal, etc. Propose, gain approval and drive to implementation product & services that enable a more seamless customer experience or further differentiate the organization across the traveling community (product, pricing, marketing communications and promotion). Explore opportunities for new revenue streams. Show less

INTERNATIONAL and NATIONAL Postpaid and Prepaid Roaming for all Bharti Airtel Mobile Circles New Network tie-ups Deviation Exchange (Negotiation with the Operator in regards of terms and conditions). Sim cards Exchange. Scheduling IREG testing. Conducting Common test (if needed) TADIG Co-ordination. Commercial Launch. Co-ordination with the BTSOL.Roaming Coordination: Interface with gateway carriers for setting up SS7 links for pipeline… Show more INTERNATIONAL and NATIONAL Postpaid and Prepaid Roaming for all Bharti Airtel Mobile Circles New Network tie-ups Deviation Exchange (Negotiation with the Operator in regards of terms and conditions). Sim cards Exchange. Scheduling IREG testing. Conducting Common test (if needed) TADIG Co-ordination. Commercial Launch. Co-ordination with the BTSOL.Roaming Coordination: Interface with gateway carriers for setting up SS7 links for pipeline networks. Ensure network details configuration in Switch & Billing system to proceed IREG testing.  Implementing New NDC’s, SCCP’s and New IMSI range with Airtel Networks. Booking Payment Invoices of EDCH with Finance Department. Monitor HUR & Fraud reports issued by clearing house to various roaming partners to avoid risk of roaming fraud potential. Helps to resolve operator’s queries.GPRS ROAMING: New Network tie-ups and Deviations Exchange. GRX Level Co-ordination Activating sim cards with GPRS Features and Scheduling IR35 test. TADIG coordination Commercial Launch.SMS Interworking: To get list of blocked network for SMS interchange from IREG. Negotiating on Deviations and Signing AA19 Agreement. SMS Testing and SMS GT & SMSC level opening between the networks.Test Sim Card Management: Roaming Test Sim Card Management for mumbai and M&G. Procurement of Test sim cards from respective CAG’s. Co-ordination with other operators for Sim card acknowledgement. Co-ordination with CAG’s of respective circles for sim cards activation and deactivation. Monthly Sim card Reconciliation and Test Sim card database maintenance. Test Sim card usage monitoring and excess usage billing to other operator. Co-ordination with finance to pass necessary waivers on test sim card usage. Time to time reconciliation of test simcards issued to Operators. Show less

B.Com, Commerce

S.S.C, Secondary School Certificate