Associate Software Engineer
Current
Nov 2023 - Present
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Deepak Upadhyay Email & Phone Number
Python | Javascript | Linux | AWS | Web analytics|Domain and DNS management | Networking and web hosting technogies |Ex- Haptik.ai |Ex-Newfold digital
at
Gupshup
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Python | Javascript | Linux | AWS | Web analytics|Domain and DNS management | Networking and web hosting technogies |Ex- Haptik.ai |Ex-Newfold digital
Location
Mumbai, Maharashtra, India
Company size
Who is Deepak Upadhyay? Overview
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Quick answer
Deepak Upadhyay is listed as Python | Javascript | Linux | AWS | Web analytics|Domain and DNS management | Networking and web hosting technogies |Ex- Haptik.ai |Ex-Newfold digital at Gupshup, a with 165 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Deepak Upadhyay.
Deepak Upadhyay previously worked as Associate Software Engineer at Gupshup and Senior Technical Support Analyst at Haptik. Deepak Upadhyay holds B.E., Electronics And Telecommunication from Rizvi College Of Engineering.
Company email context
Email format at Gupshup
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Gupshup
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Profile bio
About Deepak Upadhyay
I started my career in the web hosting domain, where I provided comprehensive support for both Linux and Windows servers using popular control panels like cPanel and Plesk. My responsibilities included ensuring the seamless operation of websites and servers for a diverse range. I had the privilege of working on websites built in WordPress and PHP, managing MySQL databases, and gained hands-on experience in managing domains, configuring DNS, installing SSL certificates for enhanced website security. Additionally, I worked on domain configuration to Cloudflare, improving website performance and security. I also had the responsibility of configuring websites with Sitelock to prevent malware and CodeGuard to maintain secure backups, further enhancing the resilience and reliability of web properties. I also configured domains to platforms like Shopify, enabling small businesses to set up online stores and thrive in the digital market.Subsequently, I transitioned into the world of digital marketing, focusing on website tracking and enhancing the quality of campaigns to drive increased lead generation from websites. This role allowed me to dive into the intricacies of web analytics and optimization.My journey then led me to JavaScript, where I honed my skills in creating dynamic and responsive web experiences. This knowledge further enriched my digital marketing toolkit.The opportunity to work on conversational AI chatbots was a turning point in my career. I am responsible for providing technical support ensuring these bots provides accurate and timely responses, operating 24/7, and Debugging & troubleshooting any issues that arose. This experience enabled me to work extensively with Python and APIs, enhancing my capabilities in the world of conversational artificial intelligence.I'm passionate about the ever-evolving technology landscape, and I'm excited to contribute my skills and expertise to projects that push the boundaries of innovation. Let's connect and explore how we can collaborate in this dynamic field!
Current workplace
Deepak Upadhyay's current company
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Gupshup
4 roles
Deepak Upadhyay work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Analyst
● Providing support to a growing population of bot developers on the platform, solving increasingly challenging questions on using the platform, SDKs, and integrations with third-party applications.● Solving customer issues and providing awesome service to customers with empathy and ownership.● Drive efficient resolution of technical issues on the platform.●Analysing the severity of the issues and work towards closure as per the defined SLAs● Working cross-functionally with Customers, Customer Success Team, Implementation Team, and Engineering Team to ensure the resolution of customer issues.● High attention to detail and ability to troubleshoot with limited information and a clear plan of action.● Creating professional debugging documentation and present it for internal and external use.● Excellent problem-solving skills.● Participating in the on-call support system on a rotational basis.
Apr 2023 - Oct 2023
Web Analyst
Data Analysis: Analyzing web data using tools like Google Analytics to draw meaningful insights.Web Analytics Tools: Workedwith various web analytics tools and platforms such as Google Analytics and Adobe analyticsA/B Testing: Knowledge of A/B testing principles to optimize website performance and user experience.Data Visualization: Skilled in presenting data effectively through charts, graphs, and reports.Conversion Rate Optimization (CRO): Understanding of CRO techniques to boost website conversions.Technical Proficiency: Basic understanding of HTML, CSS, and JavaScript to better comprehend website structure and tracking implemenation.Effectively communicate data-driven insights to non-technical stakeholders.A grasp of the broader business goals to align web analytics efforts with organizational objectives.
Jun 2022 - Mar 2023
Web Solution Specialist
Troubleshooting, resolving all technical issues related to Web & Email hosting servers, Domain & DNS and the range of products and services provided by the organization.Worked on issues related to Linux, Windows, VPS, Managed & Dedicated servers.Configuration and troubleshooting mail clients using IMAP/POP/SMTPInteracting with clients via. live chat, web-based systems, online forums, and telephone to resolve their problems and gather feedbackTesting & analysis of all products & servicesIdentifying any bugs/issues in the system and assisting in their resolution.Recording, tracking, and reporting problem activity.Building strategies to improve efficiency, profitability, and quality of serviceReviewing existing product/feature documentation; publish documentation in internal knowledge bases.Following the organization's Information security policies and guidelines.
Feb 2020 - Jun 2022
Team & coworkers
Colleagues at Gupshup
Other employees you can reach at gupshup.io. View company contacts for 165 employees →
AS
Anupam Sinha
Colleague at GupshupMumbai, Maharashtra, India
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TJ
Tanish Jadhav
Colleague at GupshupPune, Maharashtra, India
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JE
Jeremiah Erikipati
Colleague at GupshupMumbai, Maharashtra, India
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DK
Dnyaneshwar Kothawade
Colleague at GupshupMumbai, Maharashtra, India
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PR
Pooja Rathore
Colleague at GupshupKolkata, West Bengal, India
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RO
Raul Oliveira
Colleague at GupshupMaceió, Alagoas, Brazil
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RG
Raj Grover
Colleague at GupshupNoida, Uttar Pradesh, India
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YS
Yash Sukhwani
Colleague at GupshupGurgaon, Haryana, India
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KD
Kajol Doshi
Colleague at GupshupMumbai, Maharashtra, India
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MS
Mayank Singh
Colleague at GupshupMumbai, Maharashtra, India
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Anupam Sinha
Colleague at GupshupMumbai, Maharashtra, India
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TJ
Tanish Jadhav
Colleague at GupshupPune, Maharashtra, India
View →
JE
Jeremiah Erikipati
Colleague at GupshupMumbai, Maharashtra, India
View →
DK
Dnyaneshwar Kothawade
Colleague at GupshupMumbai, Maharashtra, India
View →
PR
Pooja Rathore
Colleague at GupshupKolkata, West Bengal, India
View →
RO
Raul Oliveira
Colleague at GupshupMaceió, Alagoas, Brazil
View →
RG
Raj Grover
Colleague at GupshupNoida, Uttar Pradesh, India
View →
YS
Yash Sukhwani
Colleague at GupshupGurgaon, Haryana, India
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KD
Kajol Doshi
Colleague at GupshupMumbai, Maharashtra, India
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MS
Mayank Singh
Colleague at GupshupMumbai, Maharashtra, India
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2 education records
Deepak Upadhyay education
B.E., Electronics And Telecommunication
Diploma, Electronics And Telecommunication Engineering
St. Xavier'S Technical Institute
FAQ
Frequently asked questions about Deepak Upadhyay
Quick answers generated from the profile data available on this page.
What company does Deepak Upadhyay work for?
Deepak Upadhyay works for Gupshup.
What is Deepak Upadhyay's role at Gupshup?
Deepak Upadhyay is listed as Python | Javascript | Linux | AWS | Web analytics|Domain and DNS management | Networking and web hosting technogies |Ex- Haptik.ai |Ex-Newfold digital at Gupshup.
Where is Deepak Upadhyay based?
Deepak Upadhyay is based in Mumbai, Maharashtra, India while working with Gupshup.
What companies has Deepak Upadhyay worked for?
Deepak Upadhyay has worked for Gupshup, Haptik, Reachlocal India, and Newfold Digital.
Who are Deepak Upadhyay's colleagues at Gupshup?
Deepak Upadhyay's colleagues at Gupshup include Anupam Sinha, Tanish Jadhav, Jeremiah Erikipati, Dnyaneshwar Kothawade, and Pooja Rathore.
How can I contact Deepak Upadhyay?
You can use AeroLeads to view verified contact signals for Deepak Upadhyay at Gupshup, including work email, phone, and LinkedIn data when available.
What schools did Deepak Upadhyay attend?
Deepak Upadhyay holds B.E., Electronics And Telecommunication from Rizvi College Of Engineering.
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