A seasoned professional based in Doha, Qatar, with over 16 years of experience in customer service, project management, and business development in travel and hospitality industry. I excel in leading diverse teams, enhancing customer satisfaction, and successfully managing projects. I am currently seeking a challenging leadership role in a dynamic organization. I applied my expertise and skills to develop and execute strategic plans for efficient operations and business growth. I am passionate about delivering quality service and products to our clients, fostering relationships with key stakeholders, and ensuring regulatory compliance. I also manage IVR systems effectively to optimize service delivery and client satisfaction.My core competencies include client relationship management, research analysis, and effective leadership. I have a proven track record of identifying new business opportunities and partnerships, implementing quality control processes, and contributing ideas to enhance client affairs procedures. Key Skills:Strategic ManagementTeam LeadershipCommunicationProject ManagementMarket AnalysisContract NegotiationOperational Efficiency I hold a B.Sc in Business Administration with an emphasis in Tourism from National American University and I am fluent in English and Hindi, with basic knowledge of Arabic.I am particularly interested in positions where I can contribute to optimizing operational efficiencies and enhancing customer experiences. If your team needs a driven leader who can effectively manage projects and foster strong client relationships, I would love to connect.Please feel free to contact me directly at deepak.varkey@gmail.com or +97471763965.
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Business Executive - Admin OfficerGage Central Trading Aug 2023 - Nov 2024Doha, Qatar•Developed and implemented strategic business plans to drive growth in the water treatment and MEP contracting sectors.• Conducted market analysis to identify new business opportunities.• Successfully increased annual revenue by 25% through strategic business development initiatives and effective project management.• Played a pivotal role in securing several million-dollar contracts with leading organizations in Qatar.• Implemented a new project management system that improved… Show more •Developed and implemented strategic business plans to drive growth in the water treatment and MEP contracting sectors.• Conducted market analysis to identify new business opportunities.• Successfully increased annual revenue by 25% through strategic business development initiatives and effective project management.• Played a pivotal role in securing several million-dollar contracts with leading organizations in Qatar.• Implemented a new project management system that improved efficiency and reduced project delivery times by 15%. and areas for expansion in private luxury segment villas within the Qatari market. Show less
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Head - Rental OperationsOver Water Villas Pvt Ltd Oct 2021 - Apr 2023Goa, India•Handled the company from its inception during the construction, snagging, MEP coordinated with owners to operate the luxury villa into luxury daily rental operations.•Oversaw daily rental operations, ensuring high standards of service delivery and guest satisfaction• Developed and executed targeted marketing campaigns to attract high-end clientele through digital channels, partnerships, and events.•Increased overall occupancy rates by 30% through strategic marketing initiatives and… Show more •Handled the company from its inception during the construction, snagging, MEP coordinated with owners to operate the luxury villa into luxury daily rental operations.•Oversaw daily rental operations, ensuring high standards of service delivery and guest satisfaction• Developed and executed targeted marketing campaigns to attract high-end clientele through digital channels, partnerships, and events.•Increased overall occupancy rates by 30% through strategic marketing initiatives and superior service delivery.• Boosted rental revenue by 25% by implementing dynamic pricing strategies and optimizing booking channels. Show less
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Assistant ManagerConcord Exotic Voyages Sep 2016 - Oct 2021Goa• Negotiated and secured contracts with hotels and resorts to ensure competitive rates and exclusive deals for clients.• Conducted market research to identify new hotel partners and opportunities for expansion within goa and other key destinations.• Created promotional packages and special offers in collaboration with hotel partners to attract diverse client segments, including leisure and corporate travelers.•Successfully increased annual hotel booking revenue by 20% through… Show more • Negotiated and secured contracts with hotels and resorts to ensure competitive rates and exclusive deals for clients.• Conducted market research to identify new hotel partners and opportunities for expansion within goa and other key destinations.• Created promotional packages and special offers in collaboration with hotel partners to attract diverse client segments, including leisure and corporate travelers.•Successfully increased annual hotel booking revenue by 20% through strategic contracting and targeted sales initiatives.• Expanded the company’s hotel partner network by 15%, securing contracts with several high-end resorts and boutique properties. Show less -
Operation Manager (Reservation And Guest Relation )Royal Park Tourism Services Llc Mar 2013 - Jun 2015Dubai, United Arab Emirates• Oversaw daily operations of the reservations and guest relations division, ensuring efficient and smooth workflows.• Managed the reservations team, overseeing booking processes, and ensuring accurate and timely processing of reservations.• Led the guest relations team to provide exceptional service and ensure guest satisfaction throughout their stay.• Successfully increased annual hotel booking revenue by 20% through strategic contracting and targeted sales initiatives.•… Show more • Oversaw daily operations of the reservations and guest relations division, ensuring efficient and smooth workflows.• Managed the reservations team, overseeing booking processes, and ensuring accurate and timely processing of reservations.• Led the guest relations team to provide exceptional service and ensure guest satisfaction throughout their stay.• Successfully increased annual hotel booking revenue by 20% through strategic contracting and targeted sales initiatives.• Expanded the company’s hotel partner network by 15%, securing contracts with several high-end resorts and boutique properties.• Developed and launched a successful marketing campaign that resulted in a 25% increase in bookings during the off-peak season. Show less -
Senior Cabin CrewEmirates Jun 2006 - Feb 2013Dubai, United Arab Emirates• conducted pre-flight briefings to communicate flight details, safety procedures, and service expectations to the crew.• provided exceptional customer service to passengers, addressing their needs and resolving any issues promptly.• handled passenger complaints and conflicts with professionalism and diplomacy, ensuring a positive outcome and maintaining the airline's reputation. -
Baggage Services AgentDnata Jan 2006 - Apr 2006Dubai, United Arab Emirates• greet and welcome passengers at the terminal, providing warm and courteous assistance during check-in and boarding processes.• respond to customer inquiries, providing accurate information about flights, schedules, airport facilities, and other travel-related services. • manage baggage-related services, including processing baggage claims, tracking lost or delayed luggage, and coordinating with baggage handling teams to facilitate baggage delivery.
Deepak Varkey Education Details
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National American University (Usa)Tourism Management -
Kristu Jayanti College BangaloreComputer Science
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Varkey International Private School ( Vips )High School/Secondary Diplomas And Certificates
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The Indian High School Dubai ( Tihs )Cbse
Frequently Asked Questions about Deepak Varkey
What is Deepak Varkey's role at the current company?
Deepak Varkey's current role is 16+ years of experience in luxury travel and hospitality | Ex-Cabin Crew | Expertise in building client relationship | Effective leadership.
What schools did Deepak Varkey attend?
Deepak Varkey attended National American University (Usa), Kristu Jayanti College Bangalore, Varkey International Private School ( Vips ), The Indian High School Dubai ( Tihs ).
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