Deepak Vaswani Email and Phone Number

 Strategically Managed Workday Implementation for Global clients for Hire To Retire for all the SKUs – Core HCM, Recruiting, Compensation & Benefits, Payroll Management, Benefits Administration, Absence Management, Time Tracking, Expense Management, Learning & Development, Talent & Career Management Ensure Build, Design, Test and Deployment are successfully managed well. Managing HRSS Ops consulting team, which is responsible for setting up HR Shared Services for the clients… Show more  Strategically Managed Workday Implementation for Global clients for Hire To Retire for all the SKUs – Core HCM, Recruiting, Compensation & Benefits, Payroll Management, Benefits Administration, Absence Management, Time Tracking, Expense Management, Learning & Development, Talent & Career Management Ensure Build, Design, Test and Deployment are successfully managed well. Managing HRSS Ops consulting team, which is responsible for setting up HR Shared Services for the clients globally Strategically aligned according to business requirements of the organization goals such as building SSC (Shared Service Center) CoE (Center of Excellence), Digital HR transformations and other HR programs Performing End to End HR Operation solutions for Hire To Retire Shared Services processes Define process specific KPIs, Benchmarking processes according to Industry practice, create SIPOCs, Process maps, SOPs, BRDs and Processing guidelines for HR processes Be a strategic partner of client in providing long term solutions and scalability  Standardization & Harmonization of HR processes Show less

I have been Managing Human Resource Shared Services, PEO, Call Center & Benefits Administration. The role evolves overseeing multiple teams of employees and are responsible for making sure that everyone is doing their job accurately, managing clients & stakeholders expectations, setting up new processes and services for excellent client delivery.• Planned & implemented products like – PEO & EOR, Global HR Shared Services, Benefits Admin for 70+ countries, Call Center• Transitioned… Show more I have been Managing Human Resource Shared Services, PEO, Call Center & Benefits Administration. The role evolves overseeing multiple teams of employees and are responsible for making sure that everyone is doing their job accurately, managing clients & stakeholders expectations, setting up new processes and services for excellent client delivery.• Planned & implemented products like – PEO & EOR, Global HR Shared Services, Benefits Admin for 70+ countries, Call Center• Transitioned complex Global HRSS and Benefits Admin – Insurance & non-Insurance (Merger & Acquisitions) for APAC, EMEA, LATAM regions• Managing HR compliances such as implementing HR policies, practices, local law, Collective Bargaining Agreement (CBA)• Managing HR & Benefits data such as Leaves, Employment Contract, Employee Onboarding. Exit formalities, Benefits Admin (Insurance & non-insurance)• Implemented Robotics Process Automation for HR Services to have HR Transformation• Ensuring KPIs/SLAs are met • Ensuring Labor Law Statutory Compliances and Collective Bargaining Agreements are met as per law of land and configured the same in the HRIS System i.e. Mihi – SAAS• Partnering with local legal teams and In Country Partner globally• Ensuring that the team follows Data Safety & Security Compliances such as GDPR • Project Managed entire Benefits Administration Shared Services, HR Shared Services Operations set up • Working closely with IT – HCM (HR Technologies) and the implementation team to set up the ongoing processes• Setting up & Managing International Human Resource Operations Shared Services • Backend Operations: Leading On-boarding efforts with HR partners & other stakeholders to process Employment Contract, Bank ground verification, Pre Employment Medical Check-ups, Benefits Administration, Payroll set up, IT Set up, Immigrations• Leading Off-boarding • Vendor ManagementHR transformation - ERP for SalesforcePeople Management & Performance Evaluation Show less

• Implementation of Global HRSS processes across various geographical location of British Council offices• Responsible for managing global changes in SAP SuccessFactors for Employee Central globally• Creating a Centralized HRSS hub for HRSS processes within Shared Service Centre • Working with Country HR, HRBPs, HR Advisor in resolving employees queries• Partnering with Project management team in setting up the shared service center in India• Resolving employees HR queries… Show more • Implementation of Global HRSS processes across various geographical location of British Council offices• Responsible for managing global changes in SAP SuccessFactors for Employee Central globally• Creating a Centralized HRSS hub for HRSS processes within Shared Service Centre • Working with Country HR, HRBPs, HR Advisor in resolving employees queries• Partnering with Project management team in setting up the shared service center in India• Resolving employees HR queries through tickets and calls• Managing KPIs and ensuring delivery to levels of performance detailed in SLAs and/or OLAs• Testing of SuccessFactors “EC module” and C4C module-Ticketing tool• Working with quality team to prepare quality framework, audit framework for both voice and email• Identifying and highlighting risks, challenges, successes, and opportunities to senior management• Managing people through managers. Ensuring their goals are updated and performance is tracked on monthly basis• Working on various tools like SuccessFactors, C4C and Redbox to ensure employees queries are managed• Working with Country HRs in providing knowledge transfer to SSC teamGLOBALHR ERP transformation - Success Factor Show less

Senior Manager with 15 years of work expertise in Human Resource, Benefits Administrations, PMO & Operational Excellence, Technology driving revenue growth, setting up the business and talent management. Experience in working with multiple geographic and region – Asia Pacific, Europe, Africa, Middle East and Americas. Critical thinkers, adaptable and utilize his industry knowledge into new opportunities.• Setting up & Managing HRSS Operations in India for Leave management, non… Show more Senior Manager with 15 years of work expertise in Human Resource, Benefits Administrations, PMO & Operational Excellence, Technology driving revenue growth, setting up the business and talent management. Experience in working with multiple geographic and region – Asia Pacific, Europe, Africa, Middle East and Americas. Critical thinkers, adaptable and utilize his industry knowledge into new opportunities.• Setting up & Managing HRSS Operations in India for Leave management, non Insurance & onboarding processes for US Based Client across all region i.e. LATAM, APAC and EMEA• Working very closely with the Client HR group heads, HR Managers, HR Business Partners, & local HR teams to successfully run & improve the operations and tackle issues and urgent requests• Leading On-boarding efforts with HR partners & other stakeholders to process Offer Letters, Employment Contract, Bank ground verification, Pre Employment Medical Check-ups, enrolling them in Benefits Administration (DB,DC and HM), Payroll set up, IT Set up, Immigrations such as Visa processing for new hires• Project Managed entire Benefits Administration, HRSS Operations set up from Requirement gathering, Analysis, Configuration, Testing, Deployment to Production• Maintaining, tracking & managing HR processes as per HR policies, practices, local law, Collective Bargaining Agreement (CBA) & Union Agreements • Provide solutions and consulting services to enhance the end to end HR functions• First point of contact for Client and Onshore team for any process related issues/ updates• Sharing process review and improvement proposals during Client visit• Setting up vendor for non-insurance services like meal vouchers, subsidize cafeteria, transport, medical facilities etc for the employees• Reviewing vendor set up contracts with client legal team to ensure proper contracting• Working with Procurement Management and Account payable team to process Bank wire form, invoices and service fees Show less

Delivery Manager with experience of successfully coordinating & leading the activities of various Health Care Benefits Administration, HR Operations and Client facing projects. Having proven people management skills, with the ability to manage performance, motivate staff on an individual and team level and developing business processes. Excellent Client relationship skills with experience of working with Clients of different global geographic.KEY RESPONSIBILITIESDrive Operational… Show more Delivery Manager with experience of successfully coordinating & leading the activities of various Health Care Benefits Administration, HR Operations and Client facing projects. Having proven people management skills, with the ability to manage performance, motivate staff on an individual and team level and developing business processes. Excellent Client relationship skills with experience of working with Clients of different global geographic.KEY RESPONSIBILITIESDrive Operational Excellence  Leading overall Health Care business and HR Operations of South East Region of North America Entrusted with the responsibility of leading the efforts with North America Leadership in preparing budget of the fiscal year and achieving financial results Lead and Govern transition from North America and Canada. Closed up to 25 transitions. Traveled to US as well for trasitioning Health Care activities & HR work to India Managing Operational metrics like workflows, edits, defects & Change Order work for my clients Complete Ownership of P&L and productivity for my groupClient service and consulting  Interacting with end client and provide strategic resolution to their need First point of contact for Client and Onshore team for any process related issues/ updates Sharing process review and improvement proposals during Client visit Implemented strong governance for newly implemented clientsPeople Management & Performance Evaluation Supervising 8 Teams of 102 Colleagues across operations & technology with Multi Service Managers, Project Managers and Lead Associate Engagement, training & Development Attrition Management Annual appraisal discussions Handling people related issues and conducting skip meetingsProject Management  Leading Project Management efforts for East Benefits & India Organization level Requirement Gathering, Impact Assessment, Risk Analysis, Milestones Monitoring, Time Management, Stake holder meetings, Testing and development Show less