Responsible for managing Equity Settlements for India location.The teams are responsible for Pre Matching, Fails Management, Breaks Management for Equity Settlements across EMEA &APAC region. Responsible for management of staff across Mumbai & Chennai for Equity Settlements function.Operational Performance and Service Management:The role includes to have appropriate and consistent measures in place and that all Key Risk and Quality Indicators evolve in line with the growth of the business. Implement productivity measures and set benchmarks, appropriate to the team’s knowledge and capability, and ensure that all service level agreements are maintained or improved upon. Ensure robust quality measures are in place & team members have the correct training and tools to undertake duties to the highest standards, delivering a world class service to all Barclays clients, will keep informed of all new market initiatives and evolve processes and products, as required.Change & Project Based Activities:Responsible for the identification and implementation of continued process enhancements designed to streamline the closure process on behalf of our transferring clients, without degradation in service. Streamline all similar functions, eliminating duplication, highlighting and reinforcing best practice and ensuring consistent measurements and service delivery.Stakeholder Management: Manage relationships with key stakeholders from both Infrastructure and the Front Office to ensure a seamless and excellent customer service, always ensuring delivery of key service metrics and constantly developing performance.Governance, Risk and Controls: Ensure the very highest standard of risk control is adopted throughout their team and all relevant policies and procedures are adhered to.. All breaches, near misses or risk events will be managed and escalated where necessary.