Deepak Vij Email & Phone Number

•Professional with over 8 years of rich experience in Industry on different platforms such as IVR, WAP, SDP and SMS, CRBT with VAS players for handling product & content management for operators such as Airtel, Tata Docomo, Videocon, Bsnl, Idea Uninor and for different content vendors.•Proficient in Accounts Management with in-depth knowledge of CRM, Product and Sales Strategy, Planning & Budgeting and Marketing strategy.•Launch of new product and closing of commercials.•Generating Revenues from New Businesses in India (Telcos, Media house, Retail, B2C websites)•Managing end to end product life cycle & working on the product marketing (ATL & BTL both).•Handling Account Mgmt. role for Media houses (India TV, PTC Network) worth Rs. 50 lac/month•Leading the Product Management Team for delivering innovative products, running contests to Telcos & Clients •Attended various Telecom, Radio & Music Conferences (Nokia Music Connect, CEOs roundtable on FM Ph-III)•Driving business and analyzing same at different interval to make sure the set goals are achieved.•Being one point of contact, having details to each area and coordinating with the team and clients•Detailing of every aspect whether in terms of revenue, tracker, launching of product or gratification.•Monitoring, training & motivating the manpower & ensuring quality deliverables in the market.•Provide direction, motivation & training to the customer care executives & network control group engineers for ensuring optimum performance.•Strategic planning, Implementation and End to end Responsibility of Voice and SMS Chat.•Maintaining of the service and increasing the base of user by means of promotion, OBD, ground events, SMS Blast, Cellinfo etc.•Interaction with the operator in relation to query, doubt and launch of new products and offers•Increase pulse from 4K to 15K for Mum Circle and 12K to 24K for MH Circle.

Listed skills include Oracle Sql, Sql*Plus, Sql Server 2005/2000, Oracle, and 23 others.

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  Punjab Technical University

  Computer Sciene