Team Manager
Current• Managing the complete life cycle of residential letting function for the UK based Property management Company. The team provides support to 400+ branches across the United Kingdom, ensuring smooth execution of procuring to pay processes, Service Desks and Invoice processing, manage the invoice processing teams. The current reporting span is 170+ staff spread across 12 sub-functions.• Supervise various duties for Accounts Payable function including processing vendor invoices, receiptmatching to invoices, monitor Accounts Payable mailbox and ensure that POs and proper paymentapprovals are provided. and check requests are paid in accordance with the company’s cash flow andauthorization policies.• Ensuring resolution to all client queries and requests coming via e-mails / Tickets within the agreed SLA.• Establish Internal Controls for across processes also, Lead transformation programs in the process.• Manage key metrics to support process goals and drive metrics to best in class performance.• Lead the team to provide internal and external audit support.• Ensure vendor statements are reconciled every month.• Ensure that the systems, processes and procedures within the respective team are effective, efficient and are communicated and understood by all team members. Team leaders in implementing change to meet current and future business needs.• Ensuring month-end reports and Payments. Responsible for SLA / KPI management and regular customer connects.
