· Identify prospective customers, lead generation and conversion.· Contact new and existing customers to discuss needs.· Emphasize the features of courses to highlight how they solve customer problems.· Answer questions about the courses.· Actively seek out new sales opportunities through cold calling, networking and social media leads.

•Managing pharmacy-related services and logistics 24/7.•Prescribing medications and ensuring their safety and efficacy.•Preparing all the medications and converting dosage forms to the applicable situation.•Reporting all the potential DRPs to the SFDA.•Contacting all healthcare provider for medication-related issues•Participating in clinical rounds run by all healthcare providers and attending pharmacy-managed clinics.•Providing adequate statistics on medication consumption•Managing medication stores and planning for medication budgets•Providing drug information services.•Conducting pharmacy-related training for under- and postgraduates.•Supervising pharmacy-related research activities.

•Conducted post-sales follow-ups to ensure customer satisfaction and resolve issues promptly.•Collaborated across organizational levels to develop new customer outreach strategies and documented progress.•Represented the company professionally in challenging situations, maintaining composure and fostering positive interactions.•Utilized computer databases to track customer communications efficiently and maintain accurate records.

•Assessed interactions between associates and customers to evaluate staff performance.•Orchestrated timely responses to online customer communications and investigated complex issues.•Addressed product or service concerns to aid in retention and sales generation.•Took responsibility for resolving customer issues from start to finish.•Assisted a large number of customers daily with a positive demeanor and a commitment to customer satisfaction.•Delivered outstanding customer service by swiftly resolving issues and responding to inquiries.•Engaged with customers to discern their needs and expectations effectively.