Deepak AgarwalIT Business Analyst | Pre-sales & Post-sales Expert | Client Relationship ManagerContact: deeplohiya6135@gmail.comExperienced IT Business Analyst with a strong background in pre-sales, post-sales, client relationship management, and project coordination. Adept at understanding client requirements, preparing proposals, and ensuring timely project delivery. Skilled in communication, negotiation, and project testing to ensure client satisfaction. Known for exceptional English communication skills and expertise in online bidding platforms. Key Skills:- Pre-sales Expertise: Proficient in online bidding on platforms like Upwork, PPH Freelance & Fiverr, preparing project documentation, SOW, BRD, SRS, FRS, and managing client interactions.- Client Relationship Management: Experienced in managing ongoing client relationships, coordinating with development and marketing teams, and updating contracts as needed.- Communication and Negotiation: Skilled in communicating with clients through various mediums including Email, Skype, WhatsApp, and calls, with a strong focus on negotiation and satisfaction.- Project Coordination: Coordinates project delivery by participating in design reviews, validating solutions, and ensuring timely completion.- Testing and Payment Management: Capable of testing web applications to meet requirements and managing payment cycles for existing and new clients.Looking forward to connecting with like-minded professionals in the IT industry for collaboration and growth. Let's connect!#businessanalyst
