Deepak Bolangady Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore

Bangalore Urban, Karnataka, India

Bengaluru Area, India

• Hired for and built a high-performing team of technical writers focused on hardware, software, and API documentation.
• Managing a team of developers focused on developing tools and scripts for publishing and automation, an author who documents internal processes and tools to help improve developer productivity, and a publishing.
• Administering repositories in GitHub and tools such as Acrolinx, and Content Fusion.
• Mentoring authors both within and without the team.
• Partnering with other application teams to move the hardware specifications to the platform team’s centralized data lake for increased flexibility and ease of use.
• Performing the role of a product manager for the product specifications database.

Bangalore

Bangalore

• Manage technical documentation deliverables for a version 1.0 big data application called Vibe Data Stream, from planning, research, product testing, and content design and development, through final production.
• Generate API and document an SDK for Vibe Data Stream and other Ultra Messaging products.
• Document how-to articles.
• Rewrite and redesign documentation from acquisitions.
• Effectively represent the documentation team in various meetings involving developers, product managers, and testing teams.
• Perform competitive analysis.

Bengaluru Area, India

• Wrote configuration guides, deployment guides, troubleshooting documents, FAQs, release notes, and online help for traffic management features, application management features, cloud orchestration features, and.
• Evaluated Support cases and enhanced the documentation, across various deliverables, to address customer requirements.
• Participated in content council meetings and collaborated with other content delivery teams such as Education, Knowledge Base, and Readiness.
• Reviewed the NetScaler user interface and provided feedback on UI text, functionality, and usability.
• Provided content edit and copy edit support.
• Mentored junior writers and new hires (junior and senior) with content development, tools, technical training, and peer reviews.

Bangalore

• Wrote configuration guides, release notes, and online help for traffic management features, application management features, and NetScaler policies. Involved planning, research, competitive analysis, product testing.
• Reviewed the NetScaler user interface and provided feedback on UI text, functionality, and usability.
• Provided content edit and copy edit support.
• Created how-to videos for internal and external customers.
• Mentored junior writers and new hires (junior and senior) with content development, tools, technical training, and peer reviews.

Bangalore

• Wrote configuration guides and Quick Start Guides for hardware installation.
• Wrote configuration guides, release notes, and online help for application management features and NetScaler policies. Involved planning, research, competitive analysis, product testing, content design, and production.
• Reviewed the NetScaler user interface and provided feedback on UI text, functionality, and usability.
• Provided content edit and copy edit support.

Bangalore

• 1. Client: Various client processes at Symphony Services
• Reviewed and edited technical documents from various client projects.
• Discussed documentation standards with writers and recommended improvements.2. Client: Tier Technologies
• Interacted with the client, understood requirements, and acquired information.
• Updated and delivered client documents (by using Adobe FrameMaker 8.0).3. Client: Computer Associates
• Developed a product guide for the CA Clarity SharePoint Integration application.

Bengaluru Area, India

• Environment: Remedy 6.3 and SQL Server 8.0Project: Remedy QA Automation
• Interacted with the project manager and gathered requirements.
• Analyzed, designed, developed, tested, and implemented software modules for the project.

Post Graduate Program In Product Management And Analytics, Product Management And Analytics, 4.04

Activities and Societies: Fundamentals of Product Management and Analytics, Product Strategy, Digital Product Design, Driving Product.

Bachelor Of Engineering (B.E.), Mechanical Engineering