Global Reporting Services and Systems- Stay ahead of curve on current and changing client needs for Global Travel Data reporting - Build processes and standards for acceptable data quality- Collaborate with Technology for designing data and system standards / enhancements- Meet / Exceed SLA targets on scheduled reports / ad-hoc requestsDrive Revenue- Positive bottom line impact by identifying new revenue streams and effective cost management- Create new products / services- Create and align pricing strategy with changing business scenarios / requirementsEnable Business Intelligence- Create and publish industry trending and analysis reports- Build benchmark strategy and capabilities- Transform from MIS reporting to actionable Business IntelligenceBusiness Process Improvement- Standardize product offerings- Drive efficiency by eliminating waste and maximizing automation

Business travel consulting, spend management, Air, Hotel, Car RFPProduct testing and implementationBusiness Process ImprovementClient solutions - Need analysis, solutions development and implementation

- Project management and ongoing Planning and Administration of Global Sales Incentives Payments ($10m budget, 300 sales people)- Key Project - Implement an automated solution for incentives calculation to achieve: Faster and accurate processing of Incentive Payments to sales team Provide tools for Forecasting / modeling payments Globally available reporting for Sales people, Senior Leadership and Finance teams Design, develop and deploy tool in accordance with company security and compliance policies- Specific Responsibilities: End to end project management – Need Analysis, Functional Specifications, Design, Deployment and Testing- Managing Key Stakeholders of Project–  Vendor – Xactly Corporation – provider of Incent, Incentives management tool Extended offsite outsourced team – for data management Regional Liaisons – for region specific requirements

 Consulting to Large (Global) clients on Travel MI Reporting Work with Client Travel Management team to identify focus area and develop MI Strategy to analyze and drive travel behavior Presentation to client during mid year and annual meetings to review operational and MI performance and key initiatives - Key Projects Improve operational efficiencies- Process mapping for various client portfolio and identify opportunities for improvement, waste elimination- Improving efficiency by identifying automation opportunities MI Accuracy - Design and develop a client independent solution measure and improve MI Accuracy- Key Accomplishments Achieved more than 60% savings by driving reporting efficiency within 1 year Reporting accuracy improved by 10% within 6 months timeframe

- Responsible for leading a highly talented and diverse team of Analysts / Senior Analysts  Providing premium analytics / reporting for high value Travel clients Conducting Business Analysis to understand requirements of the dynamic corporate travel business, feasibility check for how technology can help deliver business results Develop applications to enable delivery of customized analysis and recommendation for clients- Ensure all SLA/ CTQ goals are met at individual and team level- Key Project: Develop tools to use complex large data warehouse to enhance data availability, reporting and analysis. Build interface to efficiently retrieve required data from a DB2 based data warehouse solution Access / Excel based solutions to provide reporting to Consulting managers. Also build a data querying interface using which consulting team could retrieve data (in addition to standard reports) with little to no technical expertise Automate entire reporting process from retrieving data from warehouse, generating client specific reports and creating presentation providing Spend analysis and Decision Analysis- Key Accomplishments: Highest Employee satisfaction rating amongst all peer teams in Analytics group.

- Need Analysis for Air and Hotel reporting for Advisory Services (Consulting wing of American Express Business Travel)- Identify automation possibilities and develop tools / applications to support reporting / analytics for Hotel RFP process and improve efficiency / accuracy of reporting- Within 6 months improved efficiency on entire reporting portfolio by 25% - 80%- Analysis and tracking of hotel spend for high volume clients- Build Spend and Decision Analysis reporting to enable Hotel RFP and Contracting

 DBA for Oracle and Sybase Databases Develop MIS Solutions for operations Develop new applications to support various functions of organization

 Led project to centralize and automate MIS solution in operations (500 FTE) Real time staffing tracking Performance tracking and management Incentives calculation, reward points crediting and redemption