Deepak John Prince2®, Csm®, Cssgb®, Itil® Email & Phone Number

Kitchener, Ontario, Canada

Industry: Municipal Government / Public Administration• Leading the evolution of the City’s enterprise resource planning (ERP) systems to the next level. • Working closely with business units across the City, technology partners in Technology Innovation & Services and engage with vendors to drive business value through change, innovation, and modernization. • Providing business systems analysis to support the functional design and change management strategies, reshaping business processes to take advantage of emerging technologies to improve efficiency and user experience. • Leading the full scope of project management, using industry standard project management principles and procedures to manage and deliver on projects, from project proposal and planning through to implementation and closure. Facilitate high-performing project teams• Collaborating closely with diverse stakeholders and vendors to build relationships and navigate project opportunities, challenges and risks

Mississauga, Ontario, Canada

Domain: Trade Credit InsuranceProgram Manager/Principal consultant leading the transformation journey for Allianz Trade North America (Canada & US) based out of Ontario.Managed & implemented various regional projects and transformation initiatives through a multi-point approach utilizing Operational Excellence levers like Digitalization, Simplification, Robotic process Automation & Offshoring.

Baltimore, Maryland, United States

Domain: Trade Credit InsuranceProgram Manager/Principal consultant leading the transformation journey for Allianz Trade North America (US & Canada) based out of Maryland.Managed & implemented various regional projects and transformation initiatives through a multi-point approach utilising Operational Excellence levers like Digitalization, Simplification, Robotic process Automation & Offshoring.

India, Usa

Domain: Corporate & Specialty Insurance, General InsuranceClient Entity: 1. Allianz Trade NA-US | 2. Allianz Trade Asia-Pac- S'pore & HK | 3. Allianz Insurance PLC-UKEngagement manager accountable for client relationship management & providing consulting services for 3 Allianz entities. Worked extensively at client locations.Key Responsibilities:>Provided Leadership to transformation projects and change initiatives : delegated and identified solutions with focus on CSAT>Achieved overall revenue targets : maintained billing ,ensured team met KPIs>Relationship Management with key customer contacts & stakeholders incl. escalation management, seeking VoC>Recruited, lead and developed a team of PM’s & Consultants (People & Performance management) incl. resource allocation , budget planning & reporting>Contributed to business development initiatives ,sales pitches, RFPs, lead identification>Facilitated employee growth : developed a Career Development Framework for the team, enabled upskilling & continuous education>Fostered employee engagement : developed the first R&R framework for the team, provided guidance to divisional AES Focus groups & quarterly offsite committees

India, Uk, Germany, S'Pore

Domain: Corporate & Specialty Insurance, General InsuranceClient Entity: 1. Allianz Global Corporate & Specialty- Germany, S'Pore | 2. Allianz Insurance PLC, UKProvided consulting services and worked extensively at client locations.Key Responsibilities:>Led large transformation programs and change initiatives for multiple regions>Led Business Deep Dives, Global Process Harmonization & Process Analysis workshops>Stakeholder management of Senior Leadership teams from Region Europe>Collaborated with RPA CoE & led automation opportunity identification exercises>Trained 100+ Managers and Consultants on inhouse PM Methodology-‘Transform’>Initiated a Technical Competency Forum for Consulting practice to share industry trends and best practices related to Transformation initiatives.

India, Germany

Domain: Corporate & Specialty InsuranceClient Entity: Allianz Global Corporate & Specialty- Germany & USAProvided consulting services and worked extensively at client location.Key Responsibilities:>Project Delivery, Business Case Development, Cross functional team management >Conduct Business Deep Dives, Opportunity identification, Process Analysis & Modelling>Conduct Internal Audits for Process compliance & Information Security management>Work measurement, Offshoring Road map Development ,Capacity Planning>Continuous Process Improvement, Coaching & mentoring of Junior PM’s & Consultants

Trivandrum, India

Domain: General InsuranceClient Entity: Allianz Insurance PLC, UKKey Responsibilities:>Insurance Operations and Underwriting, Sales team & staff management. >Delivery of sales & quality targets, Operational reporting>Performance Management, Coaching, Mentoring & Technical product training for Sales teams.

Master Of Business Administration (Mba), Project Management - Major, 2 Years Masters' Degree

Bachlors Of Science, Health Services/Allied Health/Health Sciences, General, 4+ Years University Degree

Degree awarded by The Tamil Nadu Dr. MGR Medical University