Deepak Gehani Email & Phone Number

Delhi, India

Gurugram, Haryana, India

Revenue (GMV) & Account Management: Managing and Scaling Accounts/Advertisers across Industry verticals to meet Topline and GP. Managed over 200+ Advertisers (Direct+Agency) as a TeamTeam Management: Training, Mentoring and Guiding team on Account management and Client Servicing to achieve goal in collaborationClient Servicing & Strategy: WBR & MBR calls & reviews to discuss optimization, learning and insights for ongoing relation, Building future strategy along with client feedback to scale businessConverting client brief & objective into media plan with Sales.Enabling new LOB – N2S, Business Cross Sell & Strategic Alliance to get more dollars.

Gurgaon, India

Media Planning and Campaigns Delivery - Buying Mobile media from publishers on CPC, CPI, CPA basis, planning and Delivery of performance campaigns as per client's expectations meeting KPI / ROAS.DSP and Self-Serve Platforms [cpc model]– UC, Outbrain, Stratapp, DT, OEMsBusiness optimization (Media) – Automation of existing dashboards/reports on Power BI. Automated BigQuery linked Reports, KPI and Event based Tool for the media team. Client KPI and ROI analysis, Mobile Fraud analysis and control. Suggesting new ideas for continuous business improvement.Management Reporting – Creating and automation of complex business dashboard using MS-Excel and Power BI. Consolidated SVG Business monthly report – Billing and Gross Profit.

Gurgaon, India

• Working as Quality Specialist for E&I Appeals & Grievances Quality Audits - External Quality• Created Standard Quality Comments Tool, Policy Macro on MS-Excel VBA• Created Process Test Paper Template on VBA - MS User Form• Create VBA programs to automatically update Excel workbooks, encompassing class and program modules and external data queries• Compiler to compile the spreadsheets/workbook data to Master File using MS-Excel VBA• Working on MS Access (Using SQL Query) to pull data from the access database.• External Quality Data Analysis for E&I Appeals & Grievances process• Error Trend Analysis using Pareto and other Quality tools• Handle & Maintain database (MS Access, SQL) with programmed applications• Preparation of Volume, Aged Inventory Report and Quality reports on Excel and VBA• Frequently use of If, Sumif, Countif, V-lookup, H-lookup, Index & Match, Is Error, Pivot Table, Macros and automation etc.

Resolving member's disputes for underpaid and denial scenarios, responding them via letters and contact other dept. like Adjustment, Ingenix, AMT, Eligibility, CCR for the resolution of appeals.• Automation of Process using Macros – Excel and VBA• Create and Publish Volume, Aged Inventory, Due cases report on Daily, weekly and monthly basis using Excel Macro • Work allocation in teams on Ad-hoc files on daily basis• Floor Support, Query resolution and Internal audits as OJT to new Appeal teams• Create and publish Internal Quality Report of the teams. • Created SME Question Macro and State Appeal Law Report Tool on MS-Excel and Macro-Express and received Bright Idea reward /certificate• Providing Training on Process Knowledge and Process Improvements to the new associates

Noida Area, India

• Rebuttal and calibration on the defects charged• Resolving provider appeals of claim underpaid, denial and Check reissues• Process claims and Resolving issues of bulk recovery and overpayments• Preparing Presentation’s on process updates and floating update mails in teams• Automation for calculating allowable rate on MS-Excel using If and v-look up function and Got a Kaizen Idea reward /certificate

Job Profile -Processing of Outpatient claims (UB-04/HCFA-1500) by adjusting what insurer have paid and what is patient responsibilityResolving Customer (Member and Provider) Escalated issues regarding Claims.Documenting and sending HIPAA (Health Insurance Portability and Accountability Act) Certificate to customers.Resolving issues related to bulk recovery and overpayments.Coordination of benefits with other insurance includes Medicare, Medicaid etc.Review of codes (CPT, HCPC, Revenue code etc.) in emergent and surgical claims.

Mba, Operations Managment, A+

Activities and Societies: operations, production planning, control, risk and strategic management, quality management - TQM etcCompleted.

Pgdba, Operations Management And Supervision

B Sc, Life Science

D. Pharma, Pharmacy