Drive TalentFOUND as an SBU with Talent Steer, an emerging Executive Search Firm catering mostly to Managed Services, Manpower industries, Renewable Energy, and Manufacturing Companies. We are building a business from initiation to maturity, contributing at every growth stage to make the brand reach $1 Million.

Work closely with leadership teams to bring operational excellence and process improvement to help operation teams handle SLA/KPIs and manage complex contracts.Supporting leadership in identifying and hiring the right team members for the contracts to effectively manage complex and integrated contracts.

KPIs• Team Management: Heading Pan India operations supported by regional lead and generating various growth opportunities for the teams and ensuring employee retention.• Revenue Management: Managing revenue of 250 cr PA, responsible for billing, collection.• Client Retention and Growth: Ensuring year on year client retention and growth thru new or additional business opportunities • Contract Management: Ensuring contract deliverables, SLA/KPI’s are met, contractual obligations related to statutory compliances,• Relationship Building and Development • Propagate Change Management as and when required

CEO and Business Head- Overseeing seamless delivery of Hospital non-core Operations- Implementation of service improvement processes- Team Building and retention- P&L Ownership of Business- Stakeholder / Relationship ManagementKey Achievements: Mobilization and transition of 600 bed hospital in Vizag during peak 2nd covid waveand ramping up of team from 120 to 300 in 45 days.Skills Learnt: Heath care Operation Management, Working Under uncertain conditions, EfficiencyImprovement of team.

Key Accounts Director Titan Company Ltd 12-2020 – 03-2021- Operations Management, Managing day to day facilities operations- Resource Management- Incremental Revenue- Client Retention- Stake Holder management- P&L Ownership of Account- Relationship ManagementKey Achievements: Mobilization and transition of new contract of 800 HK and Security Associates for 5Regions, 7 manufacturing plants 200 retail shops for Titan Jewelry, Titan Watches, Titan Eye Units.Skills Learnt: Multi Business Stakeholder Management, Large Scale Transition, Hiring and Mobilization of new associate while adhering to strict Covid Protocols.

Head Commercial Sales (North & East ) 02-2020 – 12-2020- New Sales and Business Development- Market Data Mapping- Client Retention- Exploring Cross Selling Opportunity- Contract Management- Relationship Building and Retention

Head Corporate Real Estate Services (Barclays Account) 06-2018 – 02-2020- Overseeing FM (soft and Technical) & Employee mobility- Team Management- Employee Engagement and Support- Procurement & Contract Management- Service Delivery Excellence- Vendor Management- Coordination with Capital Projects for space management- Innovation/Initiative/cost optimization- Property Management, coordination with PM team.- Stakeholder Management, Employee Relationship ManagementKey Achievements: 95% Employee satisfaction rating, hired 2 employees under D&I Program from LGBTQ community 1st ever hires for ISS India. Successfully replaced 15 employee mobility local vendors with 6 professional partners without effecting the loss of business during the transition. Implemented Water saving initiative under sustainability initiative. Completed multiple projects. Supervised and supported in Introduction of Flexi working project under Space Management Program.

Regional Business Head (North)- Business & contract management Lead of Northern Region- P&L ownership, Top line and Bottom-line performance.- Contract Delivery & Client Relations,- People & Process Management- Business growth and development,- Business excellence and operations management.

MD and Business Head – Facility Management Division- Business growth and Development,- Business and Operations excellence,- Process and System implementation- Operations and client Management- Market and Competitor Mapping- Team and Organization DevelopmentKey Achievements:- Won City Sanitation services contract for EMAAR King Abdullah Economic City Jeddah for 3 years forcontact valued at $2Million- Introduced first time in Saudi Arabia Robotic Arm and Walk Behind Sweeper Cleaning machines- Won Remote site residence and site cleaning, pest control, landscaping services contract for 3yearvalued at INR $5 million with Saudi Mining Company Ma’adenSkills Learnt: Negotiation Skills, Contract Management, Process Management, Municipal Cleaning, Landscaping contract Management.

Heading the Facility Management Division for Saudi ArabiaWorking towards Organisation Development and FM Business Growth

Heading Major Key Account and responsible for its Top line and Bottom line. Key Result Areas:- Country Liaison- Business Development- Contract Management- Financial Management- Client Relationship Management- Service Delivery- Compliance, environment, Health and Safety and Risk Management- People Management and Leadership

• Heading Managed Service Provider module of Facility Management for 6.25 lakh Sq. ft. at Airtel Center• Accountable for site profitability & generating new business opportunities for ISS at Airtel• Liaison with local authorities, building landlord, other service partners, etc.• Responsible for statutory compliances & represent client for multiple audits• Vendor Management of both Airtel’s & ISS’ relevant vendors • Team Management of 200 plus mix skilled staff• CRM with Top Management to ensure zero escalation to client• Periodic performance reviews with ISS and Airtel Management• Coordination with other agencies like, electrical, HVAC, Security, IT etc.

Handling of Project Accounts, Stores, Project HR and Industrial Relationship rolesManaging day to day activities of Project Looking after staff, workmen welfare and other legal and humanitarian needs at project sites.Handling Bank and Cash payments, MIS, Costing, Purchase, Industrial Relation, Public Relation, statutorycompliance like PF/ESI/Labour Laws, security, office administration, Facility Management, canteen and guest house management, transportation, hotel, event Management and all arrangement for visiting guests and senior management. Handling local issues and dealing with police, statutory departments etc.

• Deploying sales & marketing strategies as per plan, handling sales/ indents follow ups & implementing strategies to achieve the planed PPA.• Conducting Training Program and other meets & making retail runs / meets as per plan.• Overseeing MIS reporting, achieving business plan volumes & delivering group presentations as per market plans.• Building relationship with key decision makers in all related product segments.• Organizing regional seminars for decision makers & handling logistics of finished goods.• Handling operations entailing travel, transport, hotel accommodation of ex pats. • Managing the setting up of the basic infrastructure for the Bhiwadi plant from security, canteen, horticulture, communication, transport, etc.

Logistics / Distribution: Managing logistics operations entailing appointing new Transporters, C&F Agents, entering rate contracts & finalizing contracts for transportation of finished goods. Appointing new dealer’s as per the requirements to fulfil the demand/ providing service to the customer. Supply Chain Management: Sustaining the existing network & managing the supply chain for the items, ensuring timely supply of project orders. Monitoring availability of stock, making appropriate arrangements to ensure on time and correct deliveries.

Site Administration: Mobilisation and infra structure set up of project and plant offices, plant facility management, taking care of local purchase for running and maintenance of office. Asset Handling, Cash and Bank handling of projects, Handling labour issues, IR and PR issues of plant and projects. setting up and handling of infrastructure facilities like security, canteen, housekeeping, casual labour, guest house, hotel reservation, office and guest visits, event management and other day to day activities. Relationship Management: Building and maintaining healthy business relations with internal and external customer, enhancing customer satisfaction.

RAPP Nuclear Sub Station and Cooling Tower Pump House Project

Shell Hazira LNG Breakwater Project

Gujarat Refinery Vadodara, Multiple Highly Critical Shutdown Projects