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Deepak Balakrishnan Email & Phone Number
Principal Customer Success Engineer
at
Freshworks Inc. (formerly Freshdesk)
1 work email found
@freshworks.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Customer Success Engineer
Location
Chennai, Tamil Nadu, India
Company size
Who is Deepak Balakrishnan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Deepak Balakrishnan is listed as Principal Customer Success Engineer at Freshworks Inc. (formerly Freshdesk), a company with 8874 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a work email signal at freshworks.com and a matched LinkedIn profile for Deepak Balakrishnan.
Deepak Balakrishnan previously worked as Lead - Customer Success at Freshworks Inc. (Formerly Freshdesk) and Customer Success Associate at Pipemonk (Formerly Zapstitch). Deepak Balakrishnan holds Bachelor’S Degree, Biotechnology from K.L.E Society S. Nijalingappa College, Rajajinagar, Bangalore-10.
Company email context
Email format at Freshworks Inc. (formerly Freshdesk)
This section adds company-level context without repeating Deepak Balakrishnan's masked contact details.
{first}.{last}@freshworks.com
89% confidence
AeroLeads found 1 current-domain work email signal for Deepak Balakrishnan. Compare company email patterns before reaching out.
Profile bio
About Deepak Balakrishnan
Experienced Customer Success Manager with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Service Delivery, Technical Support, Management, Account Management, and Networking.
Listed skills include Networking, Management, Bpo, Troubleshooting, and 8 others.
Current workplace
Deepak Balakrishnan's current company
Company context helps verify the profile and gives searchers a useful next step.
Freshworks Inc. (Formerly Freshdesk)
9 roles
Deepak Balakrishnan work experience
A career timeline built from the work history available for this profile.
Lead - Customer Success
Current
Aug 2016 - Present
Customer Success Associate
Oct 2015 - Aug 2016
Customer Success Manager
Managed a team of 6, focused on Customer Retention and Proactive Support. Profileincluded maintaining track of incoming Customer escalations, liaising with Technical Support, Account Implementation, Training and Billing teams to drive issue resolution and with the Sales team for retention intervention, in high severity scenarios.
Oct 2014 - Sep 2015
Technical Support Engineer - Cisco Systems
Provided Technical Support (E-Mail based and Voice) for WebEx Meeting, Event, Training andSupport Center services, WebEx Connect, Cisco Jabber, Cisco TelePresence, Cisco MeetingPlace products, WebEx site administration and Connect Org Administration. Troubleshooting needed to be swift due to the time critical nature of the issue and the support boundary.
Dec 2011 - Sep 2014
Technical Support Engineer - Vmware Inc
Provided Technical Support (E-Mail based and Voice) for VMware Fusion, a Desktop Virtualizationproduct used on the Macintosh OS. Troubleshooting focused on collecting Support Logs fromVMWare Fusion and Guest OS to provide insights into the underlying cause. The support boundarywas vast and included several Guest Operating Systems including Windows OS, Mac.
Jun 2010 - Jul 2011
Technical Support Engineer
Provided Technical Support (Voice) for AT&T Internet Services, desktop internet service solutionsfrom AT&T, a US based Internet Service provider.
Aug 2009 - Nov 2009
Technical Support Engineer
Provided Technical Support (Voice) for Norton Antivirus and Internet Security solutions onWindows and Mac OS operating systems.
Dec 2008 - Jul 2009
Technical Support Engineer
Aditya Birla Minacs
Provided Technical Support (Voice) for Apple Notebooks, Desktops and Peripherals.
Jul 2008 - Nov 2008
Team & coworkers
Colleagues at Freshworks Inc. (formerly Freshdesk)
Other employees you can reach at freshworks.com. View company contacts for 8874 employees →
UG
Uday Gandhi
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
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RG
Ram Ganesan
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
SK
Sandeep Kannadasan
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
AB
Aish Bala
Colleague at Freshworks Inc. (Formerly Freshdesk)
Singapore, Singapore
View →
KC
Karthy Chinnusamy
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
NM
Namadipta Mohanty
Colleague at Freshworks Inc. (Formerly Freshdesk)
Hyderabad, Telangana, India, India
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AB
Anaïs Bovagnet
Colleague at Freshworks Inc. (Formerly Freshdesk)
Broomfield, Colorado, United States, United States
View →
AM
Amrit Mishra
Colleague at Freshworks Inc. (Formerly Freshdesk)
Hyderabad, Telangana, India, India
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KJ
Kalki Jyotsna Arun
Colleague at Freshworks Inc. (Formerly Freshdesk)
New York, New York, United States, United States
View →
AJ
Ayesha Junnedi
Colleague at Freshworks Inc. (Formerly Freshdesk)
Bijapur, Karnataka, India, India
View →
Uday Gandhi
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
RG
Ram Ganesan
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
SK
Sandeep Kannadasan
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
AB
Aish Bala
Colleague at Freshworks Inc. (Formerly Freshdesk)
Singapore, Singapore
View →
KC
Karthy Chinnusamy
Colleague at Freshworks Inc. (Formerly Freshdesk)
Chennai, Tamil Nadu, India, India
View →
NM
Namadipta Mohanty
Colleague at Freshworks Inc. (Formerly Freshdesk)
Hyderabad, Telangana, India, India
View →
AB
Anaïs Bovagnet
Colleague at Freshworks Inc. (Formerly Freshdesk)
Broomfield, Colorado, United States, United States
View →
AM
Amrit Mishra
Colleague at Freshworks Inc. (Formerly Freshdesk)
Hyderabad, Telangana, India, India
View →
KJ
Kalki Jyotsna Arun
Colleague at Freshworks Inc. (Formerly Freshdesk)
New York, New York, United States, United States
View →
AJ
Ayesha Junnedi
Colleague at Freshworks Inc. (Formerly Freshdesk)
Bijapur, Karnataka, India, India
View →
1 education record
Deepak Balakrishnan education
FAQ
Frequently asked questions about Deepak Balakrishnan
Quick answers generated from the profile data available on this page.
What company does Deepak Balakrishnan work for?
Deepak Balakrishnan works for Freshworks Inc. (formerly Freshdesk).
What is Deepak Balakrishnan's role at Freshworks Inc. (formerly Freshdesk)?
Deepak Balakrishnan is listed as Principal Customer Success Engineer at Freshworks Inc. (formerly Freshdesk).
What is Deepak Balakrishnan's email address?
AeroLeads has found 1 work email signal at @freshworks.com for Deepak Balakrishnan at Freshworks Inc. (formerly Freshdesk).
Where is Deepak Balakrishnan based?
Deepak Balakrishnan is based in Chennai, Tamil Nadu, India while working with Freshworks Inc. (formerly Freshdesk).
What companies has Deepak Balakrishnan worked for?
Deepak Balakrishnan has worked for Freshworks Inc. (Formerly Freshdesk), Pipemonk (Formerly Zapstitch), Greytip Software Pvt. Ltd., Randstad India, and Concentrix.
Who are Deepak Balakrishnan's colleagues at Freshworks Inc. (formerly Freshdesk)?
Deepak Balakrishnan's colleagues at Freshworks Inc. (formerly Freshdesk) include Uday Gandhi, Ram Ganesan, Sandeep Kannadasan, Aish Bala, and Karthy Chinnusamy.
How can I contact Deepak Balakrishnan?
You can use AeroLeads to view verified contact signals for Deepak Balakrishnan at Freshworks Inc. (formerly Freshdesk), including work email, phone, and LinkedIn data when available.
What schools did Deepak Balakrishnan attend?
Deepak Balakrishnan holds Bachelor’S Degree, Biotechnology from K.L.E Society S. Nijalingappa College, Rajajinagar, Bangalore-10.
What skills is Deepak Balakrishnan known for?
Deepak Balakrishnan is listed with skills including Networking, Management, Bpo, Troubleshooting, Team Management, Service Delivery, Customer Success, and Customer Service.
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