Deepak Bhagchandaney Email & Phone Number

Mumbai, Maharashtra, India

Handle Managed Services Business with specific focus on end to end outsourced Brown Label ATMs and AI & IoT based remote monitoring & e-surveillance solutions, VSaaS solutions and bespoke AI solutions for business intelligence to make the business model more efficient and enhance the customer experience.

Mumbai

SyncRoute was co-founded by me in 2011 with an aim to address the highly underserved market of Telecom Engineering Services (TES). SyncRoute is a technology Services Company focused at delivering best-in-class engineering services to Telecom Operators for commissioning their end to end communication networks in both, wireless and wireline domains. www.syncroute.comKey Focus : Customer Acquisition ~ Partner Development ~ Relationship Management ~ Creation of Operations Frameworks• Starting from scratch, I build the company to revenue size of over 25 Crores and a team size of 250+ motivated engineers.• Bootstrapped the company initially with own funds and subsequently raised debt funding for working capital.• Starting with Samsung in 2012, successfully forged partnership alliances with all the network equipment players like Nokia, Ericsson, Cisco, Huawei and ZTE, for jointly bidding into large Telco roll out opportunities for Network Planning & Optimisation (NPO) and Telecom Integration (TI) services.• Scaled the business geography from just 1 circle presence to 8 circles presence i.e. Maharashtra, Gujarat, Madhya Pradesh, Chhatisgarh, Rajasthan, UP (E), Bihar, North East Assam.• Build some unique reporting mechanisms and policies using inexpensive online/mobile tools as well as custom made software for monitoring daily productivity and daily P&L in terms of direct costs.• Took some path breaking initiatives in HR function which directly impacted the recruitment/hiring and performance management aspects of HR.• Under my leadership, the organization scaled to “Top 3 Partner status” for Samsung for RJIO rollout project in Maharashtra, Gujarat & MP and earned Awards like: - Synergy Partner status with Nokia Systems and Networks - National Main Stream Partner status with Huawei India• Presently transitioning the company to a strategic Investor for the next level of growth.

Mumbai Area, India

Spanco Limited, a public limited company, was a leading player offering Systems Integration solutions to its customers across PSU/Utilities, Government, Defense, Telecom carriers, and Enterprises. • Achieved an exponential growth from a revenue base of 19 Cr in 2001 to over 1200 Cr by 2011.• Forged alliances and partnering agreements with OEM supplier like Nortel, Polycom, Verint, EADS, Alcatel, UT Starcom, IBM, Sun Microsystems, Polycom, Airspan etc.• Partnered with large Sis like HCL, TCS, Satyam (Now Tech Mahindra), Accenture, ITI to participate in in large bids as lead bidder or in a consortium.• Secured a 1000Cr deal from Railways for unified communication services as a leader of consortium comprising of IBM, Airtel and Nortel.• Structured a 2500 Cr bid for billing and data center of BSNL 90 Million lines GSM bid in consortium with GSIs like IBM & Satyam.• Secured a 284 Cr order from Punjab Power with Accenture for complete Data center & IT infra and SAP implementation.• Partnered with TCS & HCL to win the BSNL CDR Billing project of 500Cr.• Partnered with Wipro, UT Starcom & ORG Systems to win the BSNL Multiplay project.• Spearheaded organizational restructuring and its acceptance across hierarchical levels• Credited as the runners up in 2009 in ET Emerging Technology companies of the year• Closely interacted with HR function across various aspects like Human potential management, Training & Development, Organization policy framework, statutory compliances, management feedback and overall employee morale.• Responsible for all the Public Relations and other Marketing activities as the face of the organization.• Handled “Investor Relations” function during my 10 year stint at Spanco involving: - conducting road shows during the first IPO of the company in 2004, which got oversubscribed 120 times - Successfully led the effort of raising 125 Cr from leading PE players like Chrys Capital and UTI Ventures in 2009-10.

Drove double-digit organic growth from the existing revenue base through a combination of new sales and customer retention. Identified and processed inorganic growth opportunities in the region. Developed a strong local team for profitable near term and healthy long-term growth.• Earned the first-ever countrywide ATM backbone order of 14 Nodes from VSNL, a deal size of USD 7 million in a joint partnering arrangement with Siemens.• Devised INR 250 Crore bid for BSNL broadband network of 10 Million broadband subscriber lines in consortium with Siemens• Consistently exceeded revenue targets by securing high value repeat orders from incumbent service providers like MTNL and VSNL, for their Frame/ATM backbone and Digital cross connect requirements.• Served an integral role in the account management of RCOM during its early stages involving senior-level interactions and presentations with international domain experts of Alcatel to help RCOM kick start as a greenfield operator in communications services• Held the onus of handling the Business development for digital cross-connect business and frame/ATM requirements in alternate carriers of basic and cellular services like Hughes Telecom Ltd, Reliance Telecom Ltd, Tata Tele Services, Birla AT&T, which had come up in the recent past, post-liberalization • Keyed out dialogue with the prospective National Long-Distance Operators (NLDOs) like Enron, GAIL, Reliance, etc. which have come up actively post NLD policy announcement.• Fostered partner ecosystem to cater to the Enterprise segment requirements mainly call center market.

• Complete account Management in terms of requirement addressing & relationship management for key accounts like DHL, NSE, HPCL, L&T etc which contributed more than 40% of ING's annual revenues.• Exceeded the targets in terms of revenue and Order Booking figures for all the years.• Successfully bid & won some of the most prestigious strategic WAN projects in country like HPCL, L&T & NSDL • Developed & managed the channel in Gujarat & Maharashtra (Mumbai & Pune) for transmission & networking products.• Developed the key National partners/System Integrators like Comsat Max , HCL Comnent, Ontrack Solutions, TCS for bidding Motorola frame relay products in large countrywide WAN projects on turn-key basis.• Helped channel partners develop the 2nd tier of distribution in the form of value added resellers.• Awarded as “Key Contributor-Sales” at Asia Pacific level

• Initially joined in the technical support & maintenance services for EPABX systems of OKI Electricals Limited, Japan.• Transitioned to a Sales role for EPABX systems and account management of some major accounts like Bank of India, National Stock Exchange, Mahindra & Mahindra, OTCEI etc.• Handpicked to spearhead the business development of Interactive Voice Response (IVR) systems, a very new concept in India in 1995.• Promoted to handle project sales and business development of Call Centre, ACD, CTI solutions based on high end application oriented switching equipment DEFINITY and IVR systems INTUITY CONVERSANT post tie up with AT&T (later rechristened as Lucent & Avaya).• Consistently exceeded the Order Bookings & Revenue targets for all the years in each & every product line.• Achieved 80% of all India Sales from western India for IVR systems in the first two years of its launch.• Consistently won the Best Region Award for all the four years

Master Of Business Administration - Mba, Marketing

Bachelor Of Engineering (Be) In Electronics And Telecommunication.