Deepak Mishra Email & Phone Number

Bengaluru, Ka, In

New York, Ny, Us

Lead global development of Gen AI solutions and build AI technology at scale.Shape and lead the development of advanced AI solutions. Provide technical leadership to build high-performing teams and foster a culture of continuous learning and innovation.Lead key teams in AI Research, AI Enabled Platform development. Drive the development of innovative solutions in areas such as LLM agents, conversational AI, geospatial analytics, and AI-driven data acquisition.Collaborate with business units to drive successful outcomes and strategically enhance AI capabilities across the organization.

San Francisco, California, Us

Responsibilities:Lead the development of AI solutions for Wealth & Investment Management, Consumer Banking, and Small Business Banking Portfolio, collaborating closely with business leaders to identify strategic areas for AI-driven enhancements in marketing, personalisation, and optimisation.Conceptualise and develop Generative AI based solution to enhance efficiency and experience.Key Achievements:Led the successful development and deployment of multiple AI models, contributing to a remarkable 50% Year-over-Year increase resulting in significant revenue growth.Pioneered the application of Computer Vision algorithms for Ad Optimization, projecting a significant estimated impact brand presence and revenue.Fostering Research & Innovation:Led Research & Innovation initiatives in Consumer Banking & Wealth and Investment Management, publishing multiple research papers and introducing the concept of Collaborative ResearchTeam Leadership:Successfully hired, mentored, and inspired a high-performing team comprising of Quants, Data Scientists, Data/ML Engineers, achieving employee engagement score.

Bengaluru, In

Role: Head of Data Science (Reporting to Chief Data Officer)Establish the AI strategy, aligning with business OKRs for customer and advertising revenue.Achievements : Led a dynamic team in fostering innovation for User engagement and Advertising revenue.Drove the selection of the latest tools and technologies, ensuring technological relevance and efficiency.Designed and implemented robust processes for data collection, analysis, model development, deployment, and evaluation, ensuring governance and efficiencyProposed the roadmap for establishing a Center of Excellence (CoE) for AI/ML/NLPEnhanced in-house capabilities for Discovery, Search, & Personalization

London, England, Gb

In a dynamic 12-year tenure at Thomson Reuters, I evolved from a Senior Data Scientist to the Leadership position of Director Customer AI. My role was characterized by a strategic focus on reshaping the data landscape, where I pioneered initiatives in Data Engineering, Data Science, AI, and Recommendation systems. Functioning as a catalyst for change, I played a pivotal role in elevating data-driven decision-making.Leadership and Collaboration: As the Director of Customer AI, I successfully led collaboration across departments to develop models and strategies aimed at achieving growth and retention targets.Strategic Impact: Developed and implemented models and strategies that resulted in a commendable significant growth in revenue, retention and product usage.Revenue Impact: Partnered with Sales to create and deploy the AI solution, demonstrating a strategic approach that improved lead generation efficiency by 10X.Infrastructure Roadmap: Formulated a comprehensive roadmap for the analytics infrastructure, showcasing a forward-thinking approach to technology and data management.Entity RecognitionDesigned a novel Entity Matching Algorithm on a vast dataset of 300+ million records, resulting in enhanced marketing strategies and database enrichment.Predictive Modeling for Retention & GrowthImplemented advanced ML algorithms to identify customers with high growth potential and probable cancellations, delivering an impressive growth in revenue. These strategies led to retention rates surge establishing a loyal customer base.Cross-Sell Recommender SystemEngineered a robust Recommender System using Collaborative Filtering, Matrix Factorization, LSTM, creating Cross sell opportunities.Analysis of Customer FeedbackConducted in-depth analyses of free text from service cases and customer surveys using sophisticated algorithms (Transformers, BERT), extracting valuable insights on acquisition and cancellation dynamics.

London, Gb

Credit Card Portfolio Risk Management (North America)Development of strategies for Credit Line Management for Prime Cards portfolioBehavior based segmentation of portfolioPortfolio health diagnosis by analyzing internal as well as external factors using Credit Bureau dataAuto Finance (North America) Modeling and Scoring Analytics Development, Monitoring & Tracking of Risk Scorecard Portfolio Management Assessing health of portfolio and development of strategies pertinent to improving portfolio risk Risk based segmentation of portfolio Optimizing collections strategy

Kanpur, Up, In

Tutorials, Assignment evaluation

Masters, Industrial Management & Engg. (Quant Finance)

B.Tech., Chemical Engineering