Led the development, industrialisation and transformation of three Managed Services offerings - ESG Reporting, Managed Learning Services and Global Payroll. Implemented a comprehensive technology roadmap and Go-To-Market strategy for Managed Learning Services; collaborated with regional partners, resulting in a 40% growth in sales pipeline while ensuring alignment with firm-wide strategic priorities like adoption of AI.- Spearheaded a comprehensive product development solution re-evaluation that involved analyzing 10+ vendor offerings, resulting in a streamlined selection process that reduced evaluation time by 25% and improved project turnaround.- Negotiated with third-party vendor to secure favorable terms and reduced costs by 20%- Collaborated closely with the CT Innovations team for rapid prototyping of innovative ideas, which directly contributed to a 20% improvement in project delivery timelines while maintaining high-quality standards across the board.- Collaborated with strategic partners on customer need assessments, leveraging insights to tailor offerings; this initiative improved service alignment and contributed to a 40% increase in client referrals.- Executed a series of go-to-market sessions that highlighted product capabilities, earning positive feedback from 90% of participants who reported enhanced understanding of offerings and increased confidence in customer interactions.

As the Demand Management & Solution Architecture Leader for Client Technology: - Led a team of 30+ Technical Solution Managers and Solution Architects; developingvalue propositions and business cases for new products and industry-specific products (EY Global and region/engagement specific) across all service lines in EY.- Formulated strategic RFP/RFI replies that included comprehensive risk management procedures and assumptions, ensuring minimal impacts on deliverables, with consistent adherence to timelines across concurrent projects.- Crafted comprehensive RFP and RFI responses detailing procedures, technology integration, staffing requirements, and risk assessments; achieved a 20% higher proposal win rate by incorporating contingency planning to mitigate potential project delays.- Collaborated with cross-functional teams to align technology strategies with client expectations, directly facilitating enhanced communication and project collaboration, which has improved client engagement.- Spearheaded a budget optimization initiative that reallocated resources towards high- priority projects, resulting in the successful completion of 5 major initiatives ahead of schedule and within budget constraints.