Deepak. N Email and Phone Number
❑ 19+ years of technology career with hands on experience in IT infrastructure management encompassing IT strategy planning and execution, digital transformation, IT demand management, IT project management, solution design, and service delivery.❑ Technology evangelist who enables business solutions to adopt various transformation projects for business agility.❑ Successfully designed, managed, and delivered 50+ major system integration, virtualization, cloud, backup, and disaster recovery projects for leading private and government companies in UAE.❑ Proficient in planning, designing, and end-user adoption of various Microsoft solutions including Azure cloud, Azure EMS suite and O365.❑ Adept in aligning IT processes by establishing change, incident, and problem management techniques; expertise in analyzing information system needs, evaluating business requirements, designing customized solutions for various requirements.❑ Ability to explain complex technical issues to non-technical people that ensures their understanding.❑ Strong customer/stakeholder handling, negotiation, and problem-solving skills, with proven track record.CORE COMPETENCIES: ► Cloud Architecture & Migrations (Hybrid-Cloud, Azure).► Cloud cost optimization (FinOps).► Cloud Governance and Compliance management.► IT Strategy, Planning, Management & Enterprise Architecture.► Project Portfolio Management / Service Delivery.► IT Demand & Business Relationship Management.► IT Solution Architecture/Design and Infrastructure Management.► IT Budgeting and Software License Management.► ITSM Process - Incident / Problem / Change Management Roles.► IT Financial Management.► End-To-End IT Infrastructure Project Delivery.► Team Leadership & Team Management.► Stakeholder and Customer Management.
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Group Technology And Digital PlatformAl-Futtaim GroupDubai, Ae
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Group Technology & Digital PlatformAl-Futtaim Group Nov 2015 - PresentDubai➢ Engage with management, infra peers, business, and project stakeholders to understand the system requirements and advise stakeholders on solutions, risks, business impacts and cost-benefits.➢ Responsible for hybrid cloud demand management, solution designing, preparing business cases, developing IT Strategy roadmap, cost management, budgeting, license management, capacity management, and cost optimization.➢ Provide cost estimates for projects and RFCs, evaluate overall solution, and recommend cost saving opportunities.➢ Develop and monitor the approved annual operating and capital budgets.➢ Software license management for core infrastructure.➢ Continuously monitor the cloud technology & capability innovations/improvements, and propose adequate optimizations, modernizations, and enhancements to underlying cloud solutions.➢ Office 365 and Hybrid Cloud infrastructure expert (Azure/On-Prem).➢ Part of Azure migration project delivery team for evaluate, migrate, and optimize various workloads to cloud.➢ Successfully completed design and implementation of Azure EMS Suite for the Group globally.➢ Single point of contact for business units to address their issues/requirements.➢ Partner with Enterprise Architecture teams to implement corporate/enterprise platform initiatives as per standards.➢ Responsible for end to end delivery of infrastructure projects for the group globally..➢ Identify products and solutions to meet business requirements and project objectives, prepare HLD/LLD and ensure that the project is completed as per timeline.➢ Collaborate with key internal departments including EA, InfoSec, application teams, product owners, DC Ops etc. to implement various infrastructure initiatives and to fix identified gaps. -
Solution ArchitectApps Integra It Consulting And Services Jan 2015 - Oct 2015Dubai Enterprise infrastructure consultancy based on multi-vendor solution including Microsoft, HP, VMware, Veeam, Unitrends backup, Symantec, and Cloud solution including O365. Act as Lead/Principal Architect for highly complex projects, develop fully integrated technology solutions Taking lead architecture role in dealing with customers, translate business requirements into detailed architecture, design and Business Proposals. Responsible for aligning company's capabilities (products and services) with client business requirements through a professional and ethical business approach. Work closely with the Sales team to provide full presales assistance for System integration projects. Demonstrate and carry out complex Proof-Of-Concept (POC) activities. Managing, directing and providing trainings to Systems Engineers as Technical Lead on various emerging technologies Preparation of Scope of work, Work Breakdown Structure, activity scheduling, Site preparation document, Configuration Templates, and Low Level Design documents.
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Senior Systems EngineerEmitac Jan 2009 - Dec 2014Dubai Responsible for Pre-Sales and Post-Sales support for system integration projects for leading Enterprise Customers. Directs, supervises and guides team members and handles Technical Escalations. Work closely with sales team to design and implement technically sophisticated system integration solutions. Designing, implementation and support for Microsoft Exchange Server, Microsoft Office 365, System Center Products, Windows servers, Microsoft Lync and high availability solutions. Designing, Implementation and support for HP 3PAR/EVA/MSA/StoreOnce Storages, HP BladeSystems c7000/c3000, ProLiant ML/DL/BL series Servers, Brocade/HP SAN Switches, MSL Tape Libraries and Tape Autoloaders. Virtualization solution using VMWare vSphere, VMware SRM, Microsoft Hyper-V and SCVMM. Disaster recovery solutions using Symantec Backup Exec, Symantec Netbackup, BESR/SSR, Veeam Backup and Recovery and HP Data Protector. Single point of contact for technical issues related to system integration projects and proactively identifying and resolving project Issues. Preparation of Business Proposals based on customer requirement. Prepare Scope of work, Work Breakdown Structure, activity scheduling, Site Preparation Document, Configuration Templates, HLD and LLD documents. Develop project plans to ensure that all projects are implemented to expected standards and meet delivery dates. -
It AdministratorTechaccess Fz Llc Apr 2008 - Dec 2008Dubai Internet City, Dubai Administration and support of complete IT Infrastructure and Datacenter of the organization. Managing day-to-day operational support for Windows servers, Exchange Servers, Server hardware, storage, backup solution, Firewall and network infrastructure -
Subject Matter ExpertSutherland Global Services Apr 2005 - Mar 2008India Directs, supervises and guides direct reports who were providing technical phone support to North American customers for HP Desktops. Driving team performance and achieving team targets Technical Guidance: Providing technical floor support for team members, handling escalation calls for unresolved and complicated issues. Gives product updates on new technologies and HP process updates. Training and Development: Deliver Skill/Product/Process training, perform training need analysis, and develop training modules. Weekly training sessions on process updates & customer handling skills. Quality Management: Data Analysis, Creating corrective action plans, lead calibration Sessions, call monitoring, provide documented and verbal Coaching & Feedback. Monitor Performance Trending on a Daily, Weekly & Monthly Basis. Conducting team huddles and team outing to motivate team members and to develop team spirit.
Deepak. N Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Deepak. N
What company does Deepak. N work for?
Deepak. N works for Al-Futtaim Group
What is Deepak. N's role at the current company?
Deepak. N's current role is Group Technology and Digital Platform.
What schools did Deepak. N attend?
Deepak. N attended Bharathiar University, Bharathiar University.
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DEEPAK K N
Structural Engineer ( Epci- Offshore Pipeline / Structural Installation/Hook-Up) With 8 Years Experience.United Arab Emirates -
1inventureuae.com
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