Deepak Gupta Email & Phone Number

Bengaluru, Karnataka, India

- Lead and mentor a team of SRE Engineers, providing technical expertise and mentorship to ensure the successful delivery of projects/tasks/daily operations.- Deploy and manage highly scalable, secure, and reliable AWS cloud infrastructures using best practices and industry standards.- Drive the automation of cloud resource management, Kubenrnetes resource management, scaling operation, deployments, monitoring to improve efficiency and reliability.- Develop/maintain robust CI/CD pipelines for automating application deployments, automating cloud resource creation, and automating production alerts for monitoring.- Collaborate with various teams to ensure the architecture and applications are designed with scalability, reliability and cost in mind.- Develop and maintain monitoring, alerting, and logging solutions to proactively identify and address performance issues and outages.- Mentor and provide guidance to the SREs team, fostering a culture of continuous learning and improvement.- Collaborate with software development teams to incorporate DevOps practices into the software development lifecycle.- Stay current with industry trends, emerging technologies, and best practices to drive innovation and improvements in system reliability.

Bengaluru Area, India

- Handling Production systems management, Incidents management, Release Management, Devops.- Scaling and descaling requirements: Includes Spawning new containers for existing services based upon load average, CPU performance, Memory perf to keep the applications to perform smoothly.- New service onboarding: Includes deployments, plotting graphs for system health in Grafana, prometheus monitoring tools and enable alerts based upon different priorities to different set of channels.- Monitoring tools setup: Grafana + InfluxDB, data collected from collectD and statsd plugin.- Newly configured Promethous Alerting using Graphite APIs.- Integrated PagerDuty and Telegram for various notification channel for internal, business requirements.- Involvement in adhoc Devops maintenance activities.

Bengaluru Area, India

1.Administrating all PAYBACK applications as middleware administrator2.Installing configuring, complete end to end setup and deploying application in AEM (Adobe Experience manager) CQ5 or Communique5.3.Production-design, implementation, launching the Mobile App and website hosted on Jboss4.Core member in setting up, implementation of the Catalogue application for Redemption and Affiliate product model setup5.Cloud computing – beginner6.Core member in Designing, Planning coordinating, testing, Implementing Global Portal based upon Global code standards. Worked closely with onsite team in Munich Germany for 1 month.7.Designing production setup plan and launching almost all the backend new application programming interfaces successfully with initial tuning8.Implementing the fail-over servers for all the existing application/API9.Planned, designed and initial setup of all the applications, APIs in Disaster Recovery servers10.Tuning application time to time with respect to connection threads, JVM, Database connection pool11.Involved in almost all the P1/P2 issues and assisted/resolved them in time, implemented workaround to have lesser downtime and customer impact.

Bengaluru Area, India

1.Worked as the core member in supporting the globally known tool called InstallAnywhere InstallAnywhere is the leading multiplatform development solution for application producers who need to deliver a professional and consistent cross installation experience for physical, virtual and cloud environments. From a single project file and build environment, InstallAnywhere creates reliable installations for on-premises platforms – Windows, Linux, Apple OS X, Solaris, AIX , HP-UX, and IBM iSeries – and enables you to take existing and new software products to a virtual and cloud infrastructure.2.Identified potential bug/enhancement in Beta product before making the new version Live for the customers.3.Involved in Product enhancement discussions whenever got opportunity.4.Provided very useful and important solutions/suggestions by helping customers by guiding them in making the correct Installers for their organization. Received several appreciation from customers.5.Excellent technical solving skills when cross-platforms, multiple networks setup and integrated application architectures are involved.6.Given the product demo/walk-through on my second last working day to all team members/new-joiners, reflects my work commitment.

Bengaluru Area, India

1.Supported critical projects like Ocwen Property Management, REALTrans-Order and Vendor management, REO-RT Integration, Matrix Web solution-Property Inspection and Order fulfillment2.Installation and configuration of IIS (Internet Information Service) supporting Dotnet based application.3.Responsible for deploying, maintaining, and troubleshooting applications developed in Java/J2ee, oracle as backend.4.Debugging the errors and fixing of the problems encountered during the different phase of the Production System life cycle to meet service level agreement.5.Managing and troubleshooting customer facing applications.6.Have done automation and developed few pages to make the day to day activities simpler.7.Involved in BizTalk Tech refresh project – designed Maps and schema as per the project requirement.8.Debugging the errors and fixing of the problems encountered during the different phase of the Production System life cycle to meet service level agreement.

Gurgaon, India

1.Worked as ITES engineer, responsible for Hardware, Operating System installation, patching, configuration, Network setup, etc.2.Worked as L1 in configuring DNS, AD, Microsoft Exchange servers.