Deepak Panda

Deepak Panda Email and Phone Number

Senior Technical Program Manager @ Credera
Brampton, ON, CA
Deepak Panda's Location
Mississauga, Ontario, Canada, Canada
About Deepak Panda

Program Manager with 10+ years of work experience with proven ability to manage technical and digital projects for SMB, Fortune 500 companies and drive initiatives that results in continued revenue growth. Innovative thinker who can fulfil implementation of digital strategies to support project objectives. Particularly strong in Website & CMS builds, platform migrations, digital marketing, managing multiple and varied digital projects and analyzing data to achieve goals. Determined, assertive, resourceful, and intensely focused on client management, account retention and end-to-end Agile project management.Tools, Certifications & Achievements:o Advanced Certified Scrum Master (A-CSM) – Scrum Allianceo Jira, Confluence, Basecamp, Smartsheet, MS Dynamics - PSA, Miro Board, MS Office & G-Suiteo Project managed over 32 WordPress websites, 3 AEM implementation projects and several other UX, strategy and analytics projectso Spot Awards at TA Digitalo Several appreciations from the CEO & VP - MacRAE’s Marketingo Dean’s Honour Roll in Operations and Marketing Management – Fanshawe Collegeo Awarded “Employee of the month” on several occasions at Dell and ADP

Deepak Panda's Current Company Details
Credera

Credera

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Senior Technical Program Manager
Brampton, ON, CA
Website:
credera.com
Employees:
1880
Deepak Panda Work Experience Details
  • Credera
    Senior Technical Program Manager
    Credera
    Brampton, On, Ca
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  • Credera
    Technical Program Manager
    Credera Apr 2024 - Present
    Mississauga, Ontario, Canada
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  • Credera
    Technical Project Manager
    Credera Apr 2022 - Mar 2024
    Mississauga, Ontario, Canada
    TA Digital merged with Credera in Feb 2024! · Meeting company’s objectives by managing Fixed bid and Time & Material projects >$2 million annually with 50% average profitability· Managing projects end-to-end by adhering to complete SDLC solving B2B and B2C problems· Actively participating in pre-sales estimations, proposals, SOW preparation & resource planning· Working with Business Analysts to gather requirements, convert business requirements into technical stories and prioritizing backlog· Leading daily scrums and scrum of scrums to discuss current day’s goals, previous day’s achievements, and identify project impediments· Managing client expectations and facilitating meetings among 3 agile teams located across North America and India working remotely· Conducting Scrum events – daily stand-up, sprint planning & grooming, sprint demos, retrospectives· Maintaining and calling out RAID logs to all the key stakeholders including vendors to optimize change management process· Presenting status/audit reports weekly & monthly to internal and external stakeholders
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  • Macrae'S: Digital Marketing Company
    Digital Account Manager/Technical Project Manager
    Macrae'S: Digital Marketing Company Jan 2019 - Mar 2022
    Mississauga, Ontario, Canada
    · Managed client relations and handled projects > $1Million annually with a team size of 30 members· Retained more than 85% of projects and increased revenue per account by upselling and cross-selling· Provided website transformation & digital marketing solutions to B2B and B2C clients across North America· Supervised and tracked ROI of online display ads, outreach campaigns and lead generation projects· Followed Scrum & Kanban methodologies to manage projects depending upon the requirements· Presented project & performance reports monthly to internal leadership and clients· Actively involved in management & leadership meetings to streamline standard operating processes
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  • Fanshawe College
    Marketing Consultant (Credited Course)
    Fanshawe College Aug 2017 - Apr 2018
    London, Canada Area
    · Created a comprehensive digital marketing plan for ihasta.com and Victoria Playhouse Petrolia· Conducted secondary market (Asia) research for Fanshawe College – International department· Improvised SEO for ihasta.com & VPP websites through on-page SEO & strategic content updates · Strategized and authored marketing content for Fanshawe International mobile app
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  • Adp
    Senior Csr/Digital Project Coordinator
    Adp Feb 2014 - Dec 2016
    Hyderabad Area, India
    · Assisted ADP Canada’s Project & Product Managers with presentation decks & reports· Handled first level client escalations for the SMB payroll team and resolved 90% at first point of contact· Initiated requirements and tracked scope creep with Product Manager for all new payroll implementation projects· Digitized and automated the payroll accounts which successfully processed >45k accounts weekly· Reduced inbound abandon rate by 40% through strategic scheduling and communication initiatives
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  • Dell Technologies
    Associate - Sales And Marketing
    Dell Technologies Nov 2012 - Oct 2013
    Hyderabad Area, India
    · Acted as the 1st point of contact for Dell’s U.S. B2C segment assisting customers with their computer & peripheral needs· Strategized email marketing content to drive more business through e-commerce channels· Achieved a sales conversation rate of 24% through the online chat platform
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Deepak Panda Skills

Adp Payroll Payroll Processing Siebel Nps Customer Retention Customer Relationship Management Management Microsoft Office Customer Service Wordpress Mailchimp Peoplesoft

Deepak Panda Education Details

Frequently Asked Questions about Deepak Panda

What company does Deepak Panda work for?

Deepak Panda works for Credera

What is Deepak Panda's role at the current company?

Deepak Panda's current role is Senior Technical Program Manager.

What schools did Deepak Panda attend?

Deepak Panda attended Fanshawe College, Fanshawe College, Bachelor Of Commerce - Bcom.

What skills is Deepak Panda known for?

Deepak Panda has skills like Adp Payroll, Payroll Processing, Siebel, Nps, Customer Retention, Customer Relationship Management, Management, Microsoft Office, Customer Service, Wordpress, Mailchimp, Peoplesoft.

Who are Deepak Panda's colleagues?

Deepak Panda's colleagues are Guy Nicholls, Jeb Smartt, Sam Tracht, Colin Siles, Tamim Rahman, Priyanka Namaji, Praveen Kumar.

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