Deepak Rajan Email & Phone Number

As a Senior Process Executive at Infosys BPM - Microsoft, I manage sales order processing, ensuring compliance with company policies and providing regular updates. I support the Sales team with amendments, pricing, and quotes, while also managing credit processes, returns, and cancellations for the SFMC process. I collaborate with other departments to resolve issues and contribute to training curriculum development. Additionally, I handle special projects for Mission Critical support and use tools like COSMIC, Compass One, and Braavos ERP for efficient processing.In my previous role at Office Frame Work, I have gained invaluable experience managing inbound and outbound warehouse order processing. I have demonstrated my proficiency in utilizing the CargoWise ERP system for a wide range of tasks, including document generation, picking slip and work order preparation, and shipping label generation for UPS and FedEx shipments. Additionally, I have been responsible for monthly billing and invoicing, inventory management, and successfully handling TSA queries for FedEx.Furthermore, my tenure at Eternity Logistics provided me with comprehensive experience in the field of logistics, where I excelled in data mining from various sources, lead generation, client acquisition, and quoting competitive prices. I have effectively managed loads, prepared invoices, and ensured seamless operations while consistently delivering exceptional customer service. Coordinating with shippers and carriers, both domestically and internationally, is a fundamental part of my daily responsibilities.As an Operation Executive at Hygiia Ventures Private Limited, I successfully managed inventory for finished goods and raw materials, supervised warehouse activities, and handled B2C E-Commerce accounts. I possess experience in budgeting and financial management for production/plant, along with expertise in documentation, invoice filing, and processing audits. My role required sending weekly MIS reports, and contributing to data-driven decision-making processes.My internship at Vaishnavi Freight Logistics Pvt. Ltd. provided me with valuable insights into ocean and air cargo procedures. I actively participated in the consolidation of documents, observed CFS and CHA operations, and played a crucial role in IGM & EGM filing on ICEGATE. This exposure has equipped me with a comprehensive understanding of international logistics operations.

• 

  Indian Maritime University, Chennai

  Logistics, Retailing And E-Commerce