Deepak Suresh Email & Phone Number

Bengaluru, Ka, In

Greater Bengaluru Area

Greater Bengaluru Area

Managing server infrastructures, deployment and troubleshooting of Windows 2008 to 2019, SQL servers, DB migrations, Fourth shift ERP implementation projects, JDE migration projects, RHEL Linux, SQL DB Backup, VMware, VM snapshots, VM cloning, VROPS, kemp LB, storage Vmotion, decommission, Windows and linux migration project, Cluster configuration, Dell EMC backups, monitoring tools like checkmk, Nessus scan, ITIS reporting Manager, GDC hosting documentations, KB’s, OS deployments, hosting services, Power Bi, ticketing tool (OTRS), VM backups, certificates, DNS, ITIL process Web servers, RDS, AV, firewalls, Zscaler proxy.

Bangalore

Managed a team of 3 which includes clients (50%) and server (50%) infrastructure of 6 sites, ticket assignments, recruitments, Windows, MAC, Linux, Exsi, publishing KB articles, client and server OS deployments, ISP, Internet Leased line, Telephony, P2P, vendors, assets, audits, ITIS reporting, power Bi, customer service, ticketing tool (Service now, OTRS) Network, Firewall, WAP, Switch, Storage, budget, printer, VPN, encryption, SSO, certificates, Laptop/desktop hardware, licensing, worked as part of global laptop/desktop contracts, Server/laptops/desktop hardware repairs and replacements, HR application implementation, Management process, design applications, ports, AV, end point protection.

Bangalore

Managed Windows laptops and desktop, troubleshooting, mentoring, training, ticketing tools like service now and OPT tool

Bangalore

Managed a team of 5 which includes clients (70%) and server (30%), Server and client deployments, Server hardware repairs/ replacements, application installations, wide format printers, Infrastructure projects, ISP, backup plans, disaster recovery, design applications, Laptop/desktop support, end user support, AV.