Deepak Thangaraj Email & Phone Number

Chennai, Tamil Nadu, India

Strategic IT Leadership: Spearheading the development and execution of forward-thinking IT strategies aligned with the company's goals and industry best practices.Team Management & Collaboration: Overseeing and nurturing a high-performing IT team, fostering a culture of innovation, collaboration, and professional growth.Technology Infrastructure Enhancement: Driving initiatives to optimize and modernize technology infrastructure, ensuring scalability, security, and seamless… Show more Strategic IT Leadership: Spearheading the development and execution of forward-thinking IT strategies aligned with the company's goals and industry best practices.Team Management & Collaboration: Overseeing and nurturing a high-performing IT team, fostering a culture of innovation, collaboration, and professional growth.Technology Infrastructure Enhancement: Driving initiatives to optimize and modernize technology infrastructure, ensuring scalability, security, and seamless functionality.Vendor Management & Cost Optimization: Strategically managing vendor relationships, negotiating contracts, and optimizing IT spending to maximize ROI without compromising quality.Risk Management & Compliance: Ensuring robust cybersecurity measures, compliance with industry regulations, and implementing risk mitigation strategies.Innovation & Emerging Technologies: Staying abreast of technological advancements, evaluating their potential impact, and integrating innovative solutions to drive business growth. Show less

Chennai, Tamil Nadu, India

• Managing a 12-person team• Developed and fostered execution of a long term growth strategy for• Global operations.• Managed restructuring of the network setup on Implementing new and• cost-effective technology that helped in saving 30% of over all IT budget• and enhanced Productivity by 50% more.• Organized a proprietary training program for IT executives and business• partners to improve efficiency and remove friction between global IT and• business… Show more • Managing a 12-person team• Developed and fostered execution of a long term growth strategy for• Global operations.• Managed restructuring of the network setup on Implementing new and• cost-effective technology that helped in saving 30% of over all IT budget• and enhanced Productivity by 50% more.• Organized a proprietary training program for IT executives and business• partners to improve efficiency and remove friction between global IT and• business operations• Refreshed hardware 400+ desktops and 300+ laptops for Users.• Reduced 7% of the forecasted spending by negotiating lump sum contracts• with vendors• Lead migration of all production systems from local datacenter to• cloud hosted solution. Show less

Chennai Area, India

• Assess infrastructure and application communication channels internally and externally• Designing and implementing infrastructure and application hardening methodologies (Servers, Storage, Network, Data Stores, Endpoints, Users) including least privileges, firewalls policies, access control, SSO, IPS, Encryption....etc.• Ensure escalated service requests & SLA’s are handled in a timely manner.• Patch management system (Zoho desktop central) introduced in the network. Reduced… Show more • Assess infrastructure and application communication channels internally and externally• Designing and implementing infrastructure and application hardening methodologies (Servers, Storage, Network, Data Stores, Endpoints, Users) including least privileges, firewalls policies, access control, SSO, IPS, Encryption....etc.• Ensure escalated service requests & SLA’s are handled in a timely manner.• Patch management system (Zoho desktop central) introduced in the network. Reduced IT resource from spending time on the patch management globally by 15%.• Provide end-user communication for service outages, system upgrades, service improvements, service implementation, and service retirements.• Develop standards for workstations, mobile devices, printers, and other devices routinely.• Identify areas for process improvements.• Manage and supervise IT professionals (employees and contractors) working in the IT Operations area. Minimum of 5 years of management/leadership experience. • Manage the development and maintenance of documentation including departmental policies, procedures, disaster recovery plans, and technical reports as it relates to IT Operations. • Monitor and prevent threats / attacks on the network via Antivirus Server / Firewall device• Responsible in conducting IT awareness programs, Innovative and implementing new process.• IT Costing/Budgeting.• Introduced virtualization to the network and reduced IT cost to 20%• Created a proactive maintenance activity periodically which in turn reduced IT tickets to 30%.• Restructured the Security systems implementing SSO on Azure, Best practice on the O365, Tightened the Email security reducing the Spam emails, reconsider the firewall policy, tightened the endpoint security policies. Show less

Chennai Area, India

• Assist the IT members in organizing, planning and implementing strategy• Coordination and new implementation in IT operations• Ensure schedules and objectives are met to end users / clients• Monitor and prevent threats / attacks on the network via Antivirus Server / Firewall device• Communicate with end users and evaluate their needs and specifications for new implementation of any security products on the network• Create reports, analyze and interpret data with respect to… Show more • Assist the IT members in organizing, planning and implementing strategy• Coordination and new implementation in IT operations• Ensure schedules and objectives are met to end users / clients• Monitor and prevent threats / attacks on the network via Antivirus Server / Firewall device• Communicate with end users and evaluate their needs and specifications for new implementation of any security products on the network• Create reports, analyze and interpret data with respect to threats / high usage traffic / TCP/IP packet analyze / Spyware reports to higher officials• Training will be conducted to the IT team on a weekly basis• Secure adherence to company’s policies and guidelines• Stakeholder management skills: ability to set and manage expectations and to effectively deal with/mitigate potential conflict• Strong Interpersonal skills and influencing ability; ability to impact and influence customer and stakeholders • Strong People Management and Leadership skills to coach, develop and manage performance of team• Willingness to be accountable: Ability to take accountability for results and demonstrate ownership• Designing and Deployment of efficient and reliable security policy/system for an enterprise network. • Responsible in conducting IT awareness programs, Innovative and implementing new process. • IT Costing/Budgeting. Show less

Lagos, Nigeria

Managing a team of IT administrators including Network Admin, System Admin, Hardware engineers and Service Helpdesk. Reporting directly to the Head of service assurance. • Implementing and maintaining secure network between Corporate Expression and it partners.• Maintaining the WAN/LAN connectivity to the company with extensive Knowledge of routing protocols.• Configuring and tuning to Mitigate Network Threats.• Implementing and managing the centralized login management to… Show more Managing a team of IT administrators including Network Admin, System Admin, Hardware engineers and Service Helpdesk. Reporting directly to the Head of service assurance. • Implementing and maintaining secure network between Corporate Expression and it partners.• Maintaining the WAN/LAN connectivity to the company with extensive Knowledge of routing protocols.• Configuring and tuning to Mitigate Network Threats.• Implementing and managing the centralized login management to all enterprise network devices• Configured and deployed network redundancy on network devices• Manages the data communications needs, the physical network infrastructure, including wired and wireless local area network (LAN) of the company.• Investigates and diagnoses incidents and problems (including resolution where possible). Participates in network installation and configuration• Configuring servers, firewalls, DNS, E-Mail, SQL, FTP services and training administrators on standard network management procedures, including virus protection and other measures.• Responsible for installation, configuration and troubleshooting core network equipment (Cisco routers and switches).• Detailed documentation and test reports for management and peer view• Vendor Management - From Product decision to Purchasing.• Configuring and maintaining CCTV, Video Conferencing, Printers• Planning and Implementation of NAT policies, access rules, antispam policies, web and application filtering, antivirus policies, Intrusion prevention system at the edge network.• Designing and Deployment of efficient and reliable security policy/system for an enterprise network. • Responsible in conducting IT awareness programs, Innovative and implementing new process. • IT Costing/Budgeting. Show less

Chennai Area, India

Assistant Manager, IT for a Year with Quipserver Pvt Ltd.Identifying, generating new business opportunities, clients for the range of Services with respect to IT industry.• Prepare necessary presentations, proposals for client interaction.• Providing demo presentation at clients place whenever required.• Setup the office with the entire IT Infrastructure from the beginning.• Vendor Management - From Product decision to Purchasing.• Manage a Team of IT Engineers.•… Show more Assistant Manager, IT for a Year with Quipserver Pvt Ltd.Identifying, generating new business opportunities, clients for the range of Services with respect to IT industry.• Prepare necessary presentations, proposals for client interaction.• Providing demo presentation at clients place whenever required.• Setup the office with the entire IT Infrastructure from the beginning.• Vendor Management - From Product decision to Purchasing.• Manage a Team of IT Engineers.• Managing the Exchange Server and the Domain Controller.• Work on Radio and VSAT technologies. Show less

Chennai Area, India

Worked as a Sr.Team Lead in concentrix handling an Excellent virus removal team for Enterprise customers. Have worked with Multiple Symantec process (Symantec ativirus, SEP, Symantec Endpoint protection). Job Description:• Installation, creating policy’s for SEP and managing Symantec endpoint protection manager.• Assisting customers managing wide network of 20000 + computers in the network.• Virus removal on the entire network.• Managing a team of 20… Show more Worked as a Sr.Team Lead in concentrix handling an Excellent virus removal team for Enterprise customers. Have worked with Multiple Symantec process (Symantec ativirus, SEP, Symantec Endpoint protection). Job Description:• Installation, creating policy’s for SEP and managing Symantec endpoint protection manager.• Assisting customers managing wide network of 20000 + computers in the network.• Virus removal on the entire network.• Managing a team of 20 Engineers.• Meeting up the SLA Show less

Chennai Area, India

Worked as Esclation Lead at SLASH SUPPORT INDIA PRIVATE LIMITED, Chennai from Augest 2006 to May 2009.Client : Netgear Inc. (From Aug 2006 to Sep 2007) : Firedog (From Sep 2007 to Feb 2008) : Vonage (From Feb 2008 to May 2009)Job Nature : Troubleshooting-Designing-Analyzing small Enterprise Networks / Home Networks Layer 2 and Layer 3 switches, VPN Firewall Routers and VPN