Currently working as a Relationship Manager and handling key corporate accounts Current Responsibilities:•Handling existing book of corporate clients along with acquisition of new corporate clients by scouting and converting referral leads•Record and track all engagement activities through CRM system•Coordinate with service team for quality assurance and resolving issues Relevance: The experience gained in the profile would help in building client relationships to further expand the client-base. Also, skilled in scouting leads, conducting calls and nurturing relationships which can further help in business development research areas

Major Responsibilities:Collaborated with quality team members and leaders to monitor conformance to quality standards and built lasting rapport with clients and vendors to foster satisfaction and loyaltyContributed to root cause evaluation to mitigate risk and foster continuous improvementFacilitated improvement protocols to decrease error rate and mitigate non-conformance.Performed product inspections and reported results detailing errors, failures and non-conformance and conducted inspections with quality control team membersRelevance: The experience gained in the profile would help in ensuring quality assurance along with and smooth collaboration across teams to delivery of high quality output