Deepak Singh Email & Phone Number

California, United States

Purchase, Ny, Us

Currently driving adoption and engagement of cross-product referrals, enhancing cross-product utilization, and clinical outcomes by focusing on patient-centered care strategiesCrafted an executive proposal to revamp the Mental Health Digital platform to integrate with a unified Teladoc experience, driving revenue forecasting efforts and directly influencing the market expansion strategy of the entire suite of products and hence business growthDelivered a structured Mental Health coaching program with a 41% adoption rate and 92% user satisfaction, mitigating the impact of licensed therapist shortage and enhancing company upsell, saving significant costsLed the end-to-end design and implementation of crisis management and adolescent Mental Health Digital programs securing deals worth $x M (masked for NDA)Spearheaded the unification of Mental Health with the Teladoc app, navigating through complex technical dependencies, highly cross-functional communication, and prioritization, bringing y% (masked for NDA) of additional adoption and engagementRevamped Teladoc’s homepage and AI-based health assistant using a customer-centric design approach leveraging user feedback and behavioral data while bringing z% (masked for NDA) top-of-the-funnel improvements and user-retention driving ‘record’ visit volumes in the industry

Learn more about the trigger, challenges, actions, and outcomes of this initiative on the project page of my website: https://www.hellodeepaksingh.com/project/manufacturing-plant-startupLearn more about me @ www.hellodeepaksingh.com

Pittsburgh, Pennsylvania, Us

Delivered an AI-powered cloud-based member filtering tool utilizing predictive analytics and ML to identify risk scores for members and provide early care coordination.Prioritized and negotiated the features and funding for a client to support continuous delivery, boosting customer satisfaction by 32% (7 to 9.2)Analyzed, identified, and suggested proprietary enterprise healthcare platform adjustments, for 4 customers in 2 projects in parallel, ensuring compliance with new government mandates and saving customers $2M in potential fines and insurance claim payouts.Led strategic adjustments to the enterprise healthcare platform, ensuring compliance with new government mandates and saving 4 customers from $2M in potential fines and claim payoutsCoached the team on new design thinking and user research for machine learning-based products to delight our customers with the quality

Hershey, Pennsylvania, Us

Identified, analyzed and compared the market research data on available vendors of Robotic Process Automation (RPA). Executed and scaled a financial process automation project saving 120-man hours and thousands in expenseLeading a team of 5, analyzed the trend of booming online retail and developed a vision, strategy and an actionable roadmap for the digital commerce team leveraging existing data analytics and machines learning resources

Amsterdam, Noord-Holland, Nl

Conducted extensive qualitative and data-driven market research and interviews with leading innovative companies such as P&G, J&J, GE, UPMC and 3M to identify the key performance indicators of an innovation processDeveloped a comprehensive innovation strategy for Philips focusing on customers to accelerate and bring quality to their innovation with a revenue potential of USD 20M per year

Bengaluru East, Karnataka, In

Defined, prioritized, and negotiated global product requirements for the video telephony and media player modules, streamlining coordination among QA, engineering, marketing, and launch teams to execute detailed product roadmap and go-to-market strategy for Samsung Z1Expedited the development of the first Tizen smartphone-Z1, by frequently traveling to multiple R&D centers to represent our team of more than 350 people contributing to 1M device sales in 5 monthsPioneered the development of speedy encryption and decryption techniques to ensure zero data loss and end-to-end privacy during a live video call session. This along with video-cast, animated-faces, and creative design features boosted app popularity by 20%Proactively accelerated deployment by streamlining delivery modules. Significantly reduced software development lifecycle by implementing modularity and code reuse reducing testing and power measurement time by 96%Created organization-wide impact by taking initiatives while heading the editorial board of Samsung Tizen mobile platform magazine. Collaborated and structured excellent ideas from platform members representing their voice Collected and analyzed consumer data for Samsung’s AI (supervised learning) cloud-based virtual assistant – Bixby, reporting the findings and analysis to the Director of Product Management adhering to deliverable timelines and schedules

Bengaluru East, Karnataka, In

Led the development of complex video telephony and media player module from inception while establishing cross-functional communication channels and building professional relationships.Secured the Android’s content management system by implementing multiple and logical levels of identity access management system.Track record of documenting customer and business requirements, translating into product backlogs and user stories.Working in agile teams, designed, developed, and launched multiple product features for Android VT applicationAmplified the performance of content management system for Samsung smartphones by 70% fetching USD 250K

Bengaluru East, Karnataka, In

Enhanced content management system for Samsung’s new mobile OS – Tizen. Fixed around 200 issues, removing many one-time deadlocks, amplified performance by 70% and helped in fetching USD 250K. Tested end to end mobile user functionality using manual and script automated testing. Found critical-to-trace bugs using advanced tools such as valgrind and klockworks.Developed complete testing suite for content management in Tizen OS. Reduced feature and application testing time from approximately 8 hours to 12 minutes.

Master Of Business Administration - Mba, Product Management And Strategy

Lean Entrepreneurship

Master Of Science - Ms, Management Information Systems

Bachelor’S Degree, Computer Science

High School, Science And Maths