WayBeyond Media Pvt. Ltd. 1) Raise a pick up request on a Delivery Dashboard & ADMIN 2) Tracking of the shipments on a dashboard. 3) Follow-up with the vendor. 4) To manage all Logistics operations across India. 5) Updating Field Escalation sheet. SAMSUNG Mobiles are repaired in our service centre .we are providing The Service to the customer. Handsets are repaired and Accessories are replaced And we are providing services for both In warranty and Out warranty.Job Profile : Handling the Delivery Dashboard , Tracking of the shipments , To manage all Logistics operations , Follow-up with the vendor , Updating Field Escalation sheet. SAMSUNG / OPPO Customer Queries. Provide Details of the product. Entry of Complaint (MS-EXCEL WORKSHEET), forwarding the service request and complaint giving feedback regarding the customer complaint handling all type of the customer query.