Deepali Jaiswal Email & Phone Number

Texas, United States

Plano, Texas, United States

Overland Park, Kansas, United States

RESPONSIBILITIES: Was working as NOC Control Technician T-Mobile NOC. Responsible for monitoring,correlating, troubleshooting, and resolving network alarms and performance deviations for T-Mobiles nationwide wireless network in Day Shift. T-Mobile RAN Network consists of BTS, eNBs and gNBs serving multiple technologies such as CDMA, GSM, LTE, VoLTE and 5G across multiple frequency bands and equipment vendors. Work responsibilities include:• Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments inBTSs and eNBs• Triage network Connectivity issue by login into BTSs, eNBs, gNBs and Cell site Routers using ping and traceroute.• Review Radio network logs to discern state changes of network equipment.• Perform remote resolution of faults through various Element Management Systems (EMS).• Creation and routing of network tickets to appropriate designated fix agents• Perform routine ticket management and escalations to drive problems to final resolution.• Use combination of various tools to correlate multiple faults and/or system presented data into singular network impairments.• Managing/Opening fix bridges for high severity issues// Large scale Events that involve multiple teams/participants including Executive level communication.

Overland Park, Kansas, United States

RESPONSIBILITIES: Currently working as NOC Control Technician in Sprint RAN NOC. Responsible for monitoring,correlating, troubleshooting and resolving network alarms and performance deviations for Sprint's nationwide wirelessnetwork in Morning Shift. Work responsibilities include:• Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments in• BTSs and eNBs• Review Radio network logs to discern state changes of network equipment.• Perform remote resolution of faults through various Element Management Systems (EMS)• Creation and routing of network tickets to appropriate designated fix agents• Perform routine ticket management and escalations to drive problems to final resolution.• Use combination of various tools to correlate multiple faults and/or system presented data into singular network impairments.• Managing/Opening fix bridges for high severity issues// Large scale Events that involve multiple teams/participants including Executive level communication.

Overland Park, Kansas, United States

RESPONSIBILITIES: Currently working as NOC Control Technician in Sprint RAN NOC. Responsible for monitoring,correlating, troubleshooting and resolving network alarms and performance deviations for Sprint's nationwide wirelessnetwork in Morning Shift. Work responsibilities include:• Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments inBTSs and eNBs• Review Radio network logs to discern state changes of network equipment• Perform remote resolution of faults through various Element Management Systems (EMS)• Creation and routing of network tickets to appropriate designated fix agents• Perform routine ticket management and escalations to drive problems to final resolution• Use combination of various tools to correlate multiple faults and/or system presented data into singular networkimpairments• Managing/Opening fix bridges for high severity issues// Large scale Events that involve multiple teams/participantsincluding Executive level communication.