Experienced Tech Support Executive with a strong background in Microsoft 365 and Google Workspace administration, user access management, email troubleshooting, and security protocols. Proven track record in managing O365 applications, Exchange Online, and hybrid environments, with a specific focus on implementing security measures such as Multi-Factor Authentication (MFA), Data Loss Prevention (DLP), and conditional access policies. Currently expanding my expertise through Azure administration, I am committed to mastering cloud security best practices and protocols. Known for strong leadership qualities, effective problem-solving, and a passion for continuous learning, I am eager to leverage my skills to support and enhance cloud infrastructure, ensuring robust security and seamless operations within a dynamic team.