Having 2+ years experience in Hospital and Healthcare Industry.Bachelor's degree in Dialysis Technology and then pursued Master's in Hospital Administration from Bharati Vidyapeeth Deemed University.Started working at Deenanath Mangeshkar Hospital as Departmental Secretary their I looked after the entire operations of IPD, OPD & Insurance Department, General administration, Billing, Grievance handling. • Took day-to-day administrative rounds and establishing priorities. • Ensured timely & prompt admission & discharge processes of Patients. • Ascertained effective bed management to ensure smooth patient flow. • To monitor proper co-ordination with the various departments like Housekeeping, Bio medical Engineering, F&B, Lab services,ICU along with TPA to solve the complaints within time periods.Co-ordinating with MRD Department to ensure all patient files are complete. HODs of nursing, clinical & non-clinical departments to manage patients, internal staff & doctors and resolve day-to-day operational issues to ensure proper functioning of the departments .Worked as Hospital Manager at Royal Children Hospital,Kalyan their also looked into Hospital Administration and Hospital Operations Departments; Like end to end processes of OPD, IPD, Insurance Department, General administration, Billing, Grievance handling.