Deepali Sarode Email & Phone Number

Mumbai, MH, IN

Pune, Maharashtra, India

• Client Success Management:
• Coordinated effectively with clients and consultants throughout the program lifecycle.
• Provided support for pre-work activities and other related tasks to streamline program execution.
• Managed and nurtured long-term client engagements, ensuring client satisfaction and retention.Collateral Preparation:
• Created engaging and informative material such as workbooks, presentations, invitations, and videos for training programs using tools like Microsoft 365, Canva, ChatGPT, and Microsoft Designer.
• Designed proposals and marketing presentations to effectively showcase services and offerings.Research Excellence:

Thane, Maharashtra, India

• Responsible for the Ship from Store Operations of Decathlon Mumbai. Which entailed functionally animating, guaranteeing on-time delivery at the service of our customers.
• Put in place and drive the strategies linked to our eCommerce and online marketplace operations in our stores.
• Catered to the digital orders coming in from Mumbai/Thane catchment, using the OMS (Order Management System) tool.
• Key responsibilities included working alongside the supply chain, working closely with the warehouse and last mile team, and doing data analysis for catchment to increase potential sales.
• Responsible for making customers satisfied with their purchases and pushing digital sales.
• Resolving user escalations within 48hrs and providing them prompt solutions.

Hyderabad, Telangana, India

• In charge of managing the sports department of the store.
• Key responsibilities included inventory management, merchandising, and optimizing strategies to meet customer demands.
• Responsible to recruit, training and motivate potential sales associates

Mumbai, Maharashtra, India

• Managed the travel agents account for the company
• Utilized prospecting techniques to identify potential clients and create opportunities to sell potential leads

Thane, Maharashtra, India