Public Sector, Privacy and Regulatory

Product Manager, Team Collaboration Group - Webex and Cisco SparkInstrumental in defining and releasing industry-leading security capabilities:- on-prem keys for customers who want added assurance for content in cloud.- Mobile security capabilities (covering BYOD and MDM use cases)- EU GDPR (General Data Privacy Regulation) compliance for Cisco Spark, Cisco WebEx, Jabber and other products.- Security policies for enterprise (feature controls, integration whitelisting/blacklisting)

•Strategy, Business Case determination, Requirements gathering, Roadmap to robust process and system solutions.•ROI determination, budgeting, risk mitigation, planning for multiple, complex, cross-functional system releases.•Led global and cross-functional teams to deliver and execute with high quality and in time through the entire PLC (Requirements definition/Concept Commit, Functional solution/Execute Commit, Technical Design and development, Testing, Deployment, Normalization).•Managed multiple projects with ease, confidence and agility. Managed both waterfall and agile projects.•Worked with multiple stakeholders, to ensure clarity and collaboration on end-goals, despite many challenges•Improved existing processes and created ones where needed.•Proponent of innovation and out-of-box thinking. Key participant in think tanks and innovation activities.Areas of focus:o Cisco Partner Go to Market Enablement • Partner on-boarding processes and systems, for end-to-end management of partners Go-to Market strategies, incentives and options as provided by Cisco. •Partner Certifications and on-going compliance and training management. •Complex, cross firewall system integration of key training and partner data. •Global vs. Regional needs of Cisco Partners.o Enterprise Access Management. •Solution and Strategy for Cisco Enterprise access needs. •Evaluation of Cisco Policy Manager to leverage Cisco-on-Cisco. •Analyzed current security landscape, defined persona-based use cases, worked closely with Business and Architecture teams.o B2B and Web Services for Cisco Partners. •Requirement definition and execution of new services (Distributor requests •Quality controls and process controls, in a tight and short SDLCo Services Contract Management and Services Delivery. •User Access controls and entitlements requirements and solution. •Service Renewal and Opportunity Management.

• Company of about 100 employees world-wide, with transactions of $225 million a year. Supported and developed large parts of the transactional system for North America, Europe and Australia.• Live online auctions across the globe.• Taxation, invoicing, post-sale processing.o Single Point of Contact with Controller’s office. Gather requirements, worked closely with business to integrate new systems and add functionality to existing platform.o Single point of contact for revenue management systems for Business Development teams, as new auctions were set up and supported for multiple countries (Australia, Europe). Completed analysis of taxation laws and incorporated the implementation.o Responsible for the transactional web system to process sales, create automatic invoices, with tax, discounts built-in, post-sale integration of invoices to BackEnd Accounting systems. Innovatively created an “incremental invoicing” system, to track changes to invoices for back-office tracking and account keeping.

Staff software engineer in the API team, which built and managed the web services platform for eBay PowerSellers and partners to access and manage eBay functionality either programatically or using XML/SOAP messages,

Technical Lead and Project management:Responsible for the User and Configuration Management components of the product. Manage a team of fourengineers. Determine customer/marketing requirements and enhancements,write requirements specifications and work out a planto implement and deliver features on schedule and with good quality.