Global Service Manager
Current
Dec 2023 - Present
AeroLeads people directory · profile
Deepa Malpani Email & Phone Number
Global Service Manager
at
Mane Kancor
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Who is Deepa Malpani? Overview
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Quick answer
Deepa Malpani is listed as Global Service Manager at Mane Kancor, based in Kochi, Kerala, India. AeroLeads shows a matched LinkedIn profile for Deepa Malpani.
Deepa Malpani previously worked as Sr. Deputy Manager at Matrimony.Com Limited and Assistant Manager at Lavazza Group. Deepa Malpani holds Bachelor'S Degree, Economics from Sacred Heart College.
Company email context
Email format at Mane Kancor
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Mane Kancor
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Profile bio
About Deepa Malpani
Deepa is renowned for her professionalism, quick learning abilities, and adaptability in diverse corporate environments. With a wealth of experience, she brings a deep understanding of process and operational strategy to the table. Her passion lies in not just meeting but exceeding objectives, thriving in challenging and dynamic settings.πΌ Deepa's Experience:Throughout her career, Deepa has successfully navigated and contributed to various business landscapes. Her strategic mindset and keen eye for detail have played a pivotal role in optimizing processes and steering business operations towards success. Deepa takes pride in creating leaders within her teams, fostering a culture of growth and excellence.π Key Strengths:People Management: Deepa is recognized for her exceptional ability to lead and inspire teams, creating a positive and productive work environment.Results-Driven: A consistent track record of achieving and surpassing targets on a national scale, demonstrating her commitment to excellence.Adaptability: Thriving in dynamic environments, Deepa brings a flexible and adaptable approach to tackle challenges and drive positive change.Strategic Thinking: Her strategic mindset allows her to foresee opportunities and challenges, enabling effective decision-making and planning.#CorporateLeadership #PeopleManagement #ResultsDriven #StrategicThinking #ProfessionalNetworking #BusinessOptimization
Current workplace
Deepa Malpani's current company
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5 roles
Deepa Malpani work experience
A career timeline built from the work history available for this profile.
Sr. Deputy Manager
Job Profile: ο Managing a team of Relationship Managers. ο Monitoring the quality of service provided to clients. ο Conducting team huddles everyday mornings and evenings. ο Taking regular feedbacks from the customers regarding the service. ο Handling complaints and escalations over calls and emails. ο Achieving Sales target by managing the team. ο.
Mar 2013 - Dec 2023
Assistant Manager
Job Profile: ο Monitoring the quality of incoming and outgoing calls of my team ο Monitoring daily report and month end reports. ο Achieving Sales target by managing the team. ο Training the new associates who come on board. ο Performance appraisal & give feedback to the team. ο Handling HNI and HoReCa calls to close deals. ο Heading and coordinating sales.
Mar 2009 - Jun 2010
Customer Service Team Manager
Job Profile: ο· Daily MIS, Fort Night and Month end reports. ο· Shift Roster Management β off and leaves. ο· Analyze the departmental reports on a daily basis. ο· Analyze the productivity of associates and Team Leaders. ο· Responsible for the Service level Compliance and all Escalations via calls. ο· Checking on all the complaints logged in our internal software.
Aug 2004 - Feb 2009
Customer Service Representative
[A joint venture between GE (General Electric & SBI) with Infovision Solutions Ltd in Cochin]. Customer service Sr. Executive, (June 2002 β June 2004). Job Profile: ο· Attend inbound Calls and give solution to customer queries. ο· Retention - Retaining customers ο· Cash management process ο· Sorting, Filing, Tracking and Depositing the cleared and bounced.
Jun 2002 - Jun 2004
2 education records
Deepa Malpani education
Bachelor'S Degree, Economics
Sacred Heart College
High School
Holy Angels Convent Tvm
FAQ
Frequently asked questions about Deepa Malpani
Quick answers generated from the profile data available on this page.
What company does Deepa Malpani work for?
Deepa Malpani works for Mane Kancor.
What is Deepa Malpani's role at Mane Kancor?
Deepa Malpani is listed as Global Service Manager at Mane Kancor.
Where is Deepa Malpani based?
Deepa Malpani is based in Kochi, Kerala, India while working with Mane Kancor.
What companies has Deepa Malpani worked for?
Deepa Malpani has worked for Mane Kancor, Matrimony.Com Limited, Lavazza Group, Franklin Templeton Investments, and Ge Capital.
How can I contact Deepa Malpani?
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What schools did Deepa Malpani attend?
Deepa Malpani holds Bachelor'S Degree, Economics from Sacred Heart College.
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