I have been working as a Network Security professional. Dealing with implementation, configuration and troubleshooting security infrastructure and Providing support to the global customer for secure internet and SaaS access ( ZIA). Troubleshooting traffic forwarding methods in Zscaler ( IPsec, Gre, and ZCC app). Analyzing the packet captures andHAR logs to find the website reachability issue. Checking PAC file-related problems. Primary roles include understanding the business requirements and creating firewall and proxy rules for URL filtering, NAT, SSL inspection. Troubleshooting latency issues by analyzing packet captures using a Zscaler analyzer and Configuring policies as client requirements. A clear understanding of TCP/IP , DNS , DHCP , IPSec ,SSL and GRE . Tools: Salesforce, JIRA, Wireshark, Fiddler and internal Zscaler tools.

I have been working as Network Security professional. Dealing with implementation, configuration and troubleshooting security infrastructure and product. Having work experience with Symantec Endpoint Security.Symantec Endpoint Protection Manager: Make sure the virus distributions and definitions are updated regularly. Troubleshooting LUA servers. Applying policy installation according to client requirements. Installation/Upgrade, Managing AV product Symantec Endpoint protection 12.x to 14.5 RU5 versions Manager & client. Performing AV scan on windows servers/workstations in order to remove threats. Troubleshooting AV related issue on windows server and client Analyzing threats Analyzing Symantec Logs-Symdiag Logs Troubleshooting Upgradation issues of SEPM Configuring replication of SEPM Creating Backup of SEPM

 Provided technical support to cross-functional team in our organization. As I was appointed as Technical Team Co-ordinator for CSR Projects had an opportunity to work with Saint- Gobain and Ashok Leyland. This project was challenging more on resolving a problem. I have successfully completed it. Periodic maintenance of physical server and firewall setup at IDC. Troubleshooting issues were solved during the time of assessments. Analyzed the outcome of the assessment results and prepared and send reports to the respective firm. Performed “CRUD” in SQL server for both Corporate & Government projects.Tools: Salesforce tool, SQL studio and internal tools.