L2 System Engineer
CurrentRoles and responsibility: Creation of User and Group Accounts in Active Directory. DHCP, AD and DNS configuration and maintenance. Creating of Share Folders and Giving the Permission Based on Read and Write Access. License server maintenance and license enrollment. Maintaining Symantec backup server and backup tapes. Knowledge on WDS. Basic knowledge about WebEx. Telepresence and Video conference support. Designing software installation and troubleshooting like Catia, Patran. Installing and Administering Windows 2000, XP, Win 7 and 10 operating systems using optical disk and flash drive and using network installation. To install, configure, troubleshooting Microsoft Outlook-2007, 2010 and 2013. Installing all kind of software in Desktop and Laptops. Troubleshooting Citrix application related issue. Trouble shooting the hardware problems in Laptops and Desktops. Printer and Plotter configuration. Trouble shooting the networking related problems like IP conflict, Static IP Allocation, IP renewals and Wi-Fi related issues. Network share drive mapping. Installing and configuring worxhome mailbox in mobile phones.Certification: Master in Network Administration - Cloud [MNA] Course in Jet king Institution, Shivajinagar, Bangalore