Roles and responsibility: Creation of User and Group Accounts in Active Directory. DHCP, AD and DNS configuration and maintenance. Creating of Share Folders and Giving the Permission Based on Read and Write Access. License server maintenance and license enrollment. Maintaining Symantec backup server and backup tapes.  Knowledge on WDS. Basic knowledge about WebEx. Telepresence and Video conference support. Designing software installation and troubleshooting like Catia, Patran. Installing and Administering Windows 2000, XP, Win 7 and 10 operating systems using optical disk and flash drive and using network installation. To install, configure, troubleshooting Microsoft Outlook-2007, 2010 and 2013. Installing all kind of software in Desktop and Laptops. Troubleshooting Citrix application related issue. Trouble shooting the hardware problems in Laptops and Desktops. Printer and Plotter configuration. Trouble shooting the networking related problems like IP conflict, Static IP Allocation, IP renewals and Wi-Fi related issues. Network share drive mapping. Installing and configuring worxhome mailbox in mobile phones.Certification: Master in Network Administration - Cloud [MNA] Course in Jet king Institution, Shivajinagar, Bangalore