Deepankar Ghosh Email & Phone Number

Indore

Gurugram, Haryana, India

Leading and managing a team of WFM resources to support operations for one of the biggest social media platforms

Bangalore

Bengaluru Area, India

Managed team of 19 highly trained professional team in providing end to end Workforce support (forecasting, capacity planning, resource management and scheduling, real time management and MIS) to 8 clients based out of Bangalore

Gurgaon, India

WFM - Lead Business Analyst - Capacity Planning and Scheduling

Gurgaon, India

Providing end to end WFM support to manage aquistion process of American Express - Global New Accounts. Handled a team of 12 Analysts in providing the support which included, forecasting, capacity planning, resource management and Scheduling and MIS for multiple channels of call center.

Noida Area, India

Gurgaon, India

Gurgaon, India