This role involves handling the market of Canada telecommunication sector handling the 2 Provinces of Canada Alberta and British Columbia.Keep records of consumer and client interaction along with the monitory transaction, recording details of inquires, complaints, or comments, as well as action taken.Updating the customer with the products and pitching the benefits Learned and maintained in-depth understanding of the product and service information to provide knowledgeable and Educated responses to diverse customer questions. Assist in telecom sales process of the organization also in customer relationships.Working on the client requirements to work on expand the market.

Delivers an excellent client and consumer experience, helping consumer choose the right product or service as per their requirements.Handling the consumers technical issue ( Now part of T-Mobile.)Updating the keywords and making effective change for the product to be in the top of searching list.Achieves personal and store KPIs, consistently exceeding key performance indicators and individual and store targets.Meeting the client requirement on given target line.Maintained client's satisfaction with forward-thinking strategies focused on addressing client's needs and resolving concerns.